Area Manager MFC Spain (They/He/She)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy.  

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

In Glovo, we want to change the way consumers buy groceries. Our mission is to revolutionize the industry by delivering an unparalleled experience to our clients. To achieve this, we strive to offer the highest quality and variety of products, ensuring swift delivery every time. As an Area Manager you will be the main responsible to manage and coordinate the MFCs (Micro Fulfilment Centers) team, focusing on implementing, improving and controlling all operational processes, driving them towards the exceptional performance our customers demand. Join us in setting new standards of excellence and be part of a dynamic team committed to redefining the grocery shopping experience.

THE JOURNEY

• Be responsible for the operations of the Micro Fulfillment Centers in your region (Valencia, Sevilla, Málaga, Zaragoza, Palma de Mallorca). Manage staffing plans, schedules, quality initiatives, process change initiatives, and other Change/ Six Sigma initiatives necessary to enable the Operations plans.
• Supervise all the operations of the MFC, both on the Logistics side and the Store, with the support of the MFC Managers.
• Be owner of all the MFCs OKR of your region. Continuously facilitate analysis and dashboards to give visibility on the performance of the main operational KPIs.
• Manage the team, composed by 5 direct reports (MFC Managers) with responsibility for each shift within a very fast-paced/ time-critical and demanding environment and 175 employees (Pickers and Couriers) in the team under your scope of responsibility.
• Measure performance through metrics, providing feedback, and holding MFC Managers and supervisors accountable for their performance and the performance of their teams.
• Supervise the maintenance of the working environment ensuring health and safety standards across your stores. Achieve stock accuracy targets. Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.
• Improve quality and eliminate errors, reducing business costs. 
• Develop MFCs business model with a 360º mindset.
• Work with a cross-functional team (Operations, CatMan, People, Finance, Health and Safety, Procurement…) to achieve quick and flawless execution.
• Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement.

WHAT YOU WILL BRING TO THE RIDE

• 4-6 years experience in Logistics or Store, managing high volume teams. 
• Team Managment Experiencie. Ability and experience to manage large work teams and lead changes. 
• A data-driven mentality: taking decisions based on data and using good business judgment when necessary. 
• You've got good judgment but own up to your mistakes.
• You find smart and elegant solutions to complex, multi-disciplinary problems. 
• You're highly agile and thrive in ambiguous environments. 
• You are always respectful, kind, and fair. All of your reports speak highly of you as a manager and leader. 
• You have an ambition that makes some people think you're crazy while inspiring others. 
• You’re an owner, you have a natural bias for action, are always pushing for things to happen, and are objective and deadline-oriented. 
• You’ve great communication skills, and ability to engage internal and external stakeholders. English communication is a must. 
• An empathetic, inclusive and curious attitude.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Last updated on Aug 11, 2024