Canadian National Exhibition Association - Toronto, Ontario
Contract Position: [July 8, 2024 – September 6, 2024]
About Us:
Looking for a paid summer internship that’s fun, by the waterfront and gets you access to one of Toronto’s most iconic events? Come join our team at the Canadian National Exhibition (CNE)!
The CNE, often affectionately referred to as The Ex, is one of the top ten agricultural fairs in North America. Learn what it takes to run Canada’s largest community event. Get hands on experience and a behind-the-scenes look at some of our event attractions and interactive entertainment experiences including concerts, midway rides and games, shopping, exhibits, tech and gaming hubs, food, and wacky treats!
The CNE fair is a cherished tradition, attracting approximately 1.5 million visitors annually over the course of its 18-day run. Be a part of this summer tradition and help us inspire Canadians and create memories.
Overview:
Reporting to the Director of Exhibit Sales & Sponsorship, the Exhibit Sales & Outdoor Retail Assistant role within the Exhibit Sales team will be to actively contribute to achieving the team's objectives by assisting with the administration and coordination of logistics for a portfolio of clients. This role will assist in the office in the lead up to the fair and shift to an outdoor focus during the fair period.
This position is suited to an individual with a desire to learn more about event production and vendor management in the events industry. We are looking for candidates who possess strong customer-service skills, administrative experience, attention to detail, and a willingness to learn quickly and be part of a busy team.
Responsibilities:
· Assist with general office support such as clerical and administrative functions within the Exhibit Sales department.
· Maintain customer service excellence with vendors, sponsors, suppliers, and trades.
· Assist the Exhibit Sales team with indoor and outdoor show operations including vendor correspondence, event signage, production, and logistics planning.
· Assist with updating vendor and event databases leading into and throughout the fair.
· Assist with floor plan auditing and maintenance as it relates to vendors.
· Event planning and work orders.
· Coordinate photography list for all related vendor booths.
· Liase with event support staff including set up crews, suppliers, trades etc..
· Assist with move-in and move-out of outdoor retail vendors (site plan audits, outdoor tent placements etc..)
· Liaise daily with outdoor retailers throughout the 18-day fair.
· Completing daily evaluation reports on each outdoor retailer.
· Ensure compliance with CNE rules and regulations with respect to outdoor retailers.
· Assist the Account Manager, Outdoor Exhibits in investigating and resolving any complaints relative to outdoor concessionaires and retailers.
· Other duties as assigned.
Special Conditions:
· Willingness to work in areas that may contain bright lights, loud noises and crowds of people
· Adaptable to a flexible work schedule, including evenings, weekend and statutory holidays
Qualifications & Educational Requirements:
· Currently pursuing post-secondary education with a focus in event management OR equivalent work experience would be preferred
· Extraordinary attention to detail
· Self-starter, ambitious in nature
· Strong project management and time management skills are essential
· Exceptional organizational skills and ability to multi-task
· Ability to work under pressure and meet deadlines
· Strong computer skills (Microsoft Office Suite in particular PowerPoint and Excel)
· Ability to maintain a high degree of discretion and confidentiality
· Strong interpersonal skills and a pleasant demeanor
· Strong customer service skills
· Ability to work independently and in a team environment
· Excellent written and verbal communication skills and a polished manner
The CNE is committed to the learning and growth of its employees and works to provide opportunities for skill development. Some learned skills in this role may include:
· Sales Skills
· Relationship Management Skills
· Ability to work under pressure
· Organizational Skills
· Further develop verbal and written communication skills
· Multi-Tasking Skills
· Time Management Skills