Engineering Manager, Concierge

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft Concierge enables organizations and businesses to send rides for their customers providing ground transportation. With a focus on healthcare customers, Lyft Concierge aims to provide a seamless experience for riders get to their appointments with or without the Lyft app. Our team provides a business full fledged ride client, available via public API or Web, allowing administrators to effortlessly manage multiple rides at the same time. 

As an Engineering Manager, you’ll be responsible for setting the technical direction for the team, understanding the right tradeoff between platforms and product work, and leading day to day execution of the team. You will be working in a highly visible and evolving space, and will help shape the product direction by working closely with cross functional partners from Product, Design, Sales, Marketing, and Science. You will lead a group of talented multi discipline engineers (backend, frontend) and help the team to deliver significant business impact given the ambitious product vision they’re building towards.

Responsibilities:

• Lead a team of talented engineers who like to ship code and tackle hard engineering problems
• Mentor and guide the professional and technical development of your team members. Help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals
• Build teams that are collaborative, inclusive, and respectful of each other
• Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members
• Create plans for prioritizing technical and resourcing challenges in your team
• Maintain a balance between building sustainable, high-impact projects and shipping things quickly
• Instill a spirit of continuous improvement in the team’s code, architecture, and processes
• Work closely with the Lyft recruiting team to hire high potential candidates from diverse backgrounds
• Work with your engineers and product managers to maintain a prioritized backlog and create short term and long term goals
• Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our customer

Experience:

• You have a technical background and are able to contribute to planning and design discussions
• You are steadfastly focused on your customers
• You have experience leading a team of engineers and guiding them through their career development
• You enjoy working in a collaborative environment, and you’re committed to driving projects to completion creatively
• You can motivate and instill a strong sense of ownership in your team
• You have experience guiding teams through planning, prioritization, and execution of work
• You think ahead and build for the future

Benefits:

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.  

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected range of pay for this position in San Francisco is $172,000 - $215,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

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Last updated on Aug 27, 2024