Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.

L

Driver Operations Manager

lalamove · 30+ days ago

Mexico City

Negotiable

Full-time

Continue

By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

About the company

Founded in Hong Kong in 2013, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving orders every day. We are revolutionizing the logistics industry by directly connecting customers and drivers through our technology. With 1600+ employees spread across SEA and LATAM, our company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. At Lalamove we are characterized by living our values: passion, humility, grit and execution. So If you are an experienced, self-motivated, and innovative operations lover we are waiting for you.

About the role:

This position combines a dynamic blend of strategic planning, business growth, operational oversight and leadership. We seek a top-performing individual to spearhead the driver growth and retention initiatives offering significant interaction with senior executives in Hong Kong.

What you will do:

Owner of the driver strategy and execution, you will be responsible for growing and retaining the driver base in Mexico.
Manage and guide the driver team in the tracking of metrics and execution of projects aimed to meet driver operations objectives.
Work closely with HK team in defining the long-term strategy and implementation of innovation tools in Mexico
Driver acquisition: Support the driver onboarding lead in the implementation of projects aimed to acquire drivers and ensure an effective Onboarding process.
Lead the driver brand awareness projects through the implementation of branded vehicles.
Driver management: Support the driver management lead in monitoring service and quality metrics, maintaining a healthy marketplace through the implementation of incentives, communications and projects aimed to retain drivers. Responsible for the driver experience.
Corporate operations: Manage off platform special operations for large corporate clients, working closely with our Sales team to identify the corporate specific needs and create efficient and tailored operation models.

We are looking for someone who:

Has strong leadership skills to guide and coach our Driver Operations team to achieve our goals.
Is results oriented and proactive, always thinking outside the box and how to improve the process.
Has analytic and critical thinking skillsHas strong ability to build and maintain relationships with partners, stakeholders, and internal teams.
Has the ability to thrive in a fast-paced and dynamic environment.

To be part of our team, you’ll need:

Bachelor’s degree in Business, Operations Management, or a related field.
Seniority of 4+ years with proven experience in operations or growth roles in tech, preferably in last mile, start ups, /e-commerce fulfillment environment.
Proven Leadership experience
Strong analytical and problem-solving skills, with experience in converting data into actionable insights that drive business success.
Proficiency in Excel is a must. Excellent verbal and written communication skills in Spanish and English.

If you are interested in our job opportunity, apply here or send us your CV in English to: claudia.sanchez@lalamove.com or send WA to 55 6702 4569.

•

Last updated on Jan 28, 2025

About the company

L

lalamove

More jobs at lalamove

Analyzing

Senior BI Engineer / BI Engineer

·

30+ days ago

Senior Fleet (Truck) Procurement Associate (North and Central Luzon)

Central Luzon

·

30+ days ago

Driver Management Associate

·

30+ days ago

Customer Service Associates (Local; BPO ; Blended - Chat / Voice)

Manila, Metro Manila

·

30+ days ago

Manila - Driver Operations Associate

Manila, Metro Manila

·

30+ days ago

More jobs like this

Analyzing

Service Delivery Manager

3

3ojdnwwunr7dlbly31nkzyist5n7nc0526rsydld9calielotm8py07q0yyy0khg

Taguig, Metro Manila

·

30+ days ago

Manager - Key Account Management

A

acommerce

Taguig, Metro Manila

·

30+ days ago

Operations Coordinator

T

technologyadvice

·

30+ days ago

Engagement Manager

L

leverdemo-8

Carmen, Metro Manila

·

30+ days ago

Global Sourcing Coordinator

B

bdainc

Carmen, Metro Manila

·

30+ days ago

Fraud Operations Lead$2,000+

P

payjoy

Manila, Metro Manila

·

30+ days ago

For job seekers

Job searchSearch millions of jobs

LaunchpadNew

Resume to business

Cover Letter StudioGenerate a cover letter

Add to ChatGPTFind and discuss jobs

For employers and recruiters

Resume ScreenerOrganize and rank candidates

Talent PipelinePre-order

Source top talent

Promote a jobReach more candidates

For everyone

Referral programEarn 30% commission

Get mobile appBrowse anywhere

Jobs API

Become a partner

Developed by Blake and Linh in the US and Vietnam.

We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord

Changelog

🚀 LaunchpadNov 27

Create a site and sell services based on your CV.

🔥 Job search dashboardNov 13

Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.

🫡 Cover letter instructionsSep 27

New Studio settings give you control over AI output.

✨ Cover Letter StudioAug 9

Automatically generate cover letters for any job.

🎯 Suggested filtersAug 6

Copilot suggests additional filters above the results.

⚡️ Quick applicationsAug 2

Apply to jobs using info from your CV. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.

🧠 Job AnalysisJul 12

Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.