Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.

S

Sales and Customer Technologies Product Manager

sunsrce · 30+ days ago

Addison, IL 60101

Negotiable

Full-time

Apply

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com

It’s an exciting time to be a part of SunSource, we are a growing company seeking a highly talented and passionate Product Manager to lead in driving enterprise value creation through Sales & Customer facing technologies. This position will work closely with business and technology leadership to understand the enterprise objectives and drive the product roadmap for Sales and our customers to create enterprise value. Key objectives of this role will be to drive sales force efficiency and effectiveness, support the growth of digital revenue, enhance the customer experiences, and adoption of digital tools into the business. This person must have a customer-first mindset, obsess on how to improve our sales forces and is accountable for adoption and reporting out key KPIs. The successful candidate must be a strong facilitator and capable of translating user needs into business opportunities, own the product roadmap, prioritize & govern new features and capabilities and reports into the Chief Information Officer.

Experience, Education and Skills

Bachelors or Masters Degree in computer science, information systems, business administration or related field, and/or equivalent work experience
Three to five years of experience in digital product management or similar role
Understanding of core Sales processes and enabling technologies
Strong analytical, prioritization, and negotiating skills
Experience in usability, UX and customer-focused design
Passion for building great products to solve business problems
Experience with Agile application development methodologies and cloud solutions
Preferably experience in Distribution and/or Manufacturing
Strong experience in Agile, Project Management/SCRUM
After hours availability and travel are required

Essential Functions

Support and enhance the sales processes to increase revenue, drive automation, improve customer experiences and increase leads, opportunities and quotes across the enterprise
Drive strategies and multi-year vision to build best-in-class Sales & Customer Tool roadmap including Feature Roadmap, Product Release Plans, and Backlog Grooming
Spend time in the field with the Sales team to understand customer needs and day to day sales process
Obsess on Sales & Customer needs to drive the product roadmap
Lead voice of sales to inform the product roadmap. Conduct user research and usability studies, collaborating with the sales team and IT throughout the process
Conduct research, validation, and white space analysis to identify opportunities for new or existing features and functionalities
Ensure that sales initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation
Drive application portfolio management and architecture for sales tools
Excellent collaboration, relationship, stakeholder management, interpersonal, written and verbal communication skills
Develop the annual Sales & Customer Tool operating and capital expenditure budget
Scope of application products but not limited to: Stocked App – Custom Mobile Sales App & Sales Assistant, CRM (~8: Infor, JT, Rubber Tree, MITS, UDGLink..), Sales Reporting (Power BI, Other), Lead Management (Interlinx, Lead Method, Infor CRM), Sales Onboarding App
Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing
Lead Agile teams as the SCRUM master following the Agile development process. Including backlog grooming, sprint planning, standups, demos and retrospectives.
Identify need and work with third party vendors on key sales initiatives
Ensure and conduct high quality training and change management of Sales products to achieve business outcomes
Responsible for Sales & Customer Tool Communication and Promotion
Monitor and evaluate product performance to facilitate continuous iteration and improvement
Measure Sales & Customer Tool Usage, Adoption & value based metrics
Develop key KPIs and scorecard to measure sales force efficiency and effectiveness that align to the effectiveness of our digital and sales applications.
Single point of contact for IT to support and lead strategic sales initiatives including Cross Selling, Competitor Focus, Target Account Selection, Hot Markets, WIG1 reporting, Accelerated Organic Growth, Prospecting
Report status on and manage key stakeholders for WIG1, Cross Selling, Sales force expansion and other strategic sales initiatives

Would you rather see what we have to offer? Check out SunSource Core Competency video www.sun-source.com

We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-E-Verify Participation Poster English and Spanish . If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy

•

Last updated on May 28, 2024

About the company

S

sunsrce

More jobs at sunsrce

Analyzing

Inventory Control Specialist$39k+

Warren, Michigan

·

30+ days ago

NC - Senior Drive Technician$54k+

Charlotte, North Carolina

·

30+ days ago

Warehouse Associate - Delivery Driver Non-CDL$52k+

Gillette, Wyoming

·

30+ days ago

Fabricator$46k+

Harvey, Louisiana

·

30+ days ago

TX - Outside Sales Representative - Industrial Supply$89k+

Dallas, Texas

·

30+ days ago

For job seekers

Job searchSearch millions of jobs

LaunchpadNew

Resume to business

Cover Letter StudioGenerate a cover letter

Add to ChatGPTFind and discuss jobs

For employers and recruiters

Resume ScreenerOrganize and rank candidates

Talent PipelinePre-order

Source top talent

Promote a jobReach more candidates

For everyone

Referral programEarn 30% commission

Get mobile appBrowse anywhere

Jobs API

Become a partner

Developed by Blake and Linh in the US and Vietnam.

We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord

Changelog

🚀 LaunchpadNov 27

Create a site and sell services based on your resume.

🔥 Job search dashboardNov 13

Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.

🫡 Cover letter instructionsSep 27

New Studio settings give you control over AI output.

✨ Cover Letter StudioAug 9

Automatically generate cover letters for any job.

🎯 Suggested filtersAug 6

Copilot suggests additional filters above the results.

⚡️ Quick applicationsAug 2

Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.

🧠 Job AnalysisJul 12

Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.