Deal Desk Analyst (Singapore)

As one of the first Deal Desk hires, you will be joining the Sales Operations team to support our rapidly growing Sales org and to partner with our Deal Desk leader in scaling a best-in-class Deal Desk function. As a trusted advisor to the Sales team, you'll work across all elements of an opportunity’s quote-to-cash lifecycle (deal structure, quote generation, approvals, order forms, and compliance with revenue recognition and legal policies) to ensure contracts mutually benefit Figma and its customers. You will demonstrate your business acumen, problem-solving ability, and strong rapport built with the Sales team to strategize and structure non-standard deals, as well as partner with cross-functional team members to build standardized processes with the goal of reducing manual errors and accelerating deal velocity.

What you'll do at Figma:

• Be a subject matter expert on deal structure and policy, including contract terms, product configurations, and compliance requirements
• Guide non-standard deals through the contracting cycle & internal approval processes in collaboration with the appropriate cross-functional team members (Sales Leadership, Legal, Accounting, Billing, Product, etc.) to ensure that all deals align with internal strategies and guidelines
• Monitor relevant Slack channels and SFDC approval queues, ensuring requests are addressed thoughtfully and with urgency
• Build and maintain detailed documentation for all Deal Desk-related processes
• Compile business requirements and implement CPQ software in partnership with manager and sales systems team

We’d love to hear from you if you have:

• 2+ years of Deal Desk experience in a SaaS environment
• Experience using Salesforce and CPQ
• Prior experience navigating deal cycles and problem-solving deal structures 
• Track record of partnering with cross-functional teams such as Legal, Sales, and Finance to implement new processes and improve existing workflows

While it’s not required, it’s an added plus if you also have:

• A track record of managing multiple priorities against deadlines with a high degree of autonomy in a fast-paced, rapidly changing environment
• An interest in lending an insightful perspective and educating others on deal strategy and process changes

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Last updated on Mar 15, 2024