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Corporate Knowledge Specialist

erg · 19 days ago
Negotiable
Full-time
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ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. 

The Corporate Knowledge Specialist is responsible for the capture, accuracy, and quality of content used by staff that respond to procurement opportunities. The Corporate Knowledge Specialist will work with staff throughout the organization to obtain up-to-date information about company clients, services, and projects and maintain this information according to an established refresh schedule. Corporate Knowledge Specialist may also be asked to contribute to training and educating staff on tools and technologies that house and maintain corporate content.

The Corporate Knowledge Specialist will collaborate with content teams and writers to take advantage of artificial intelligence (AI) tools in all phases of proposal development. We offer a flexible work environment, including a remote or remote/office hybrid option in our Arlington or Chantilly, Virginia offices. 

Job Description:

  • Assume a lead role in managing relationships with technical staff to proactively ensure the capture, accuracy, and quality of content on an ongoing basis
  • Interface with staff and subject matter experts at every level of the organization as part of corporate content review and maintenance
  • Maintain a library of AI prompts to support staff in development of different content types (e.g., proposals, articles, stories)
  • Analyze writing prompts and identify gaps or areas for improvement
  • Support subject matter experts in developing better prompts to take advantage of AI tools
  • Gather feedback from writers and iterate on prompt designs
  • Develop a high level of expertise and depth of knowledge on assigned topics/categories and possess the ability to educate proposal writers on content and/or sources of information available to them
  • Serve as proposal coordinator (e.g., develop schedule, stand up meetings and reviews) for broad, multiyear contracts
  • Support activities focused on increasing adoption, utilization, and usability of corporate resources. Identify and deliver training/education in support of these activities
  • Identify gaps in corporate resources and augment accordingly
  • Research, receive, and distribute procurement documents to project teams
  • Explore and initiate innovative ideas that enhance process and/or content based on industry best practices

Qualifications and Skills:

  • Bachelor’s degree in English, library science, marketing, communications, or related field
  • 5-7 years of content maintenance or proposal experience
  • MS Office Suite proficiency
  • Attention to detail
  • Strong organizational and time-management skills
  • Excellent written and verbal communication skills
  • Ability to think creatively and adapt AI prompts to different contexts preferred
  • Experience using AI in the context of business development
  • Shipley proposal process familiarity
  • APMP Foundation-Level Certification
  • Federal and state procurement experience
  • SharePoint and MS CoPilot (or other AI) knowledge
ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience.
 
ERG is an equal opportunity employer and complies with all applicable EEOC and affirmative action regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. As such, successful candidates must be committed to working with diverse and inclusive teams.
 
Please be aware, the only authentic corporate domain for ERG is https://www.erg.com.  ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment.
 
If you’re a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG’s online application process as a result of your disability. To request accommodation, please contact Human Resources via email at Resumes-Lex@erg.com or call (781) 674-7293.
 
As ERG is a friendly, flexible, inclusive environment and has clients who are committed to making the world a better place, ERGers are incredibly dedicated. We promote and recognize principles of fairness, equity, and social justice in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.

Last updated on May 29, 2024

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