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Vice President of Professional Services
tetrascience
5 months ago
Negotiable
Full-time
United States
Description

TetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and improve and extend human life. The Scientific Data Cloud is the only open, cloud-native platform purpose-built for science that connects lab instruments, informatics software, and data apps across the biopharma value chain and delivers the foundation of harmonized, actionable scientific data necessary to transform raw data into accelerated and improved scientific outcomes. Through the Tetra Partner Network, market-leading vendors access the power of our cloud to help customers maximize the value of their data.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

  • Transparency and Context- We trust our people will make the right decisions and overcome any challenges when given data and context.
  • Trust and Collaboration- We believe there can only be trust when there is transparency. We are committed to always communicating openly and honestly.
  • Fearlessness and Resilience- We proactively run toward challenges of all types. We embrace uncertainty and we take calculated risks.
  • Alignment with Customers- We are completely committed to ensuring our customers and partners achieve their missions and treat them with respect and humility.
  • Commitment to Craft- We are passionate missionaries. We sweat the details, as the small things enable the big things.
  • Equality of Opportunity- We seek out the best of the best regardless of gender, ethnicity, race, or age. We seek out those who embody our common values but bring unique and invaluable perspectives, talents and advantages.

Responsibilities

  • Build, develop and retain top talents
  • Deal shaping, including estimations, pricing and contracts
  • Data-driven, constantly optimize budgeting and staffing forecast
  • Collaborate across TetraScience to bring access to product, engineering, and science teams
  • Create an agile culture and delivery process/best practice methodology for opportunity development and supporting new product and services initiatives.
  • Develop and maintain high customer satisfaction standards and customer value. Understand why a customer is buying a product or service and ensure success. Monitor results and adjustments as needed.
  • Provide leadership in innovations to increase productivity, delivery experience and time-to-value

Requirements

  • 12+ years’ experience in IT consulting/management experience, with demonstrated Cloud Transformation experience in customer-facing roles
  • Proven track records in global deliveries where regulatory demand is high
  • Entrepreneurial spirit, can excel in a fast-paced environment
  • Strong communication skills
  • Innovator
  • Experience building and leading team for cloud / SaaS product implementation
  • Demonstrated ability to lead projects to on time, on budget and with the approved scope outcomes
  • Demonstrated leadership, organizational and communication skills
  • Strong customer facing skills
  • Ability to develop clear action plans and drive processes and implement procedures
  • Results oriented with the ability to prioritize multiple objectives
  • Expert at managing large complex technical integrated projects and programs

Benefits

  • Competitive Salary and equity in a fast-growing company
  • Supportive, team-oriented culture of continuous improvement.
  • 100% employer paid benefits for all eligible employees.
  • 401K
  • Generous paid time off (PTO)
  • Remote position with travel as needed
  • Company paid Life Insurance, LTD/STD.

No visa sponsorship is available for this position

See more...
About the company
tetrascience
TetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and improve and extend human life. Through the Tetra Partner Network, market-leading vendors access the power of our cloud to help customers maximize the value of their data.
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