Developer

• The purpose of this role is to design, test and maintain softwareprograms for operating systems or applications which needs to bedeployed at a client end and ensure its meet 100% quality assuranceparameters

• Instrumental in understanding the requirements and design ofthe product/ software
  • Develop software solutions by studying information needs,studying systems flow, data usage and work processes
  • Investigating problem areas followed by the software developmentlife cycle
  • Facilitate root cause analysis of the system issues and problemstatement
  • Identify ideas to improve system performance and impactavailability
  • Analyze client requirements and convert requirements to feasibledesign
  • Collaborate with functional teams or systems analysts who carryout the detailed investigation into software requirements
  • Conferring with project managers to obtain information onsoftware capabilities
• Perform coding and ensure optimal software/ moduledevelopment
  • Determine operational feasibility by evaluating analysis,problem definition, requirements, software development and proposedsoftware
  • Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, andexecuting these cases
  • Modifying software to fix errors, adapt it to new hardware,improve its performance, or upgrade interfaces.
  • Analyzing information to recommend and plan the installation ofnew systems or modifications of an existing system
  • Ensuring that code is error free or has no bugs and test failure
  • Preparing reports on programming project specifications,activities and status
  • Ensure all the codes are raised as per the norm defined forproject / program / account with clear description and replicationpatterns
  • Compile timely, comprehensive and accurate documentation andreports as requested
  • Coordinating with the team on daily project status and progressand documenting it
  • Providing feedback on usability and serviceability, trace theresult to quality risk and report it to concerned stakeholders
• Status Reporting and Customer Focus on an ongoing basis withrespect to project and its execution
  • Capturing all the requirements and clarifications from theclient for better quality work
  • Taking feedback on the regular basis to ensure smooth and ontime delivery
  • Participating in continuing education and training to remaincurrent on best practices, learn new programming languages, and betterassist other team members.
  • Consulting with engineering staff to evaluate software-hardwareinterfaces and develop specifications and performance requirements
  • Document and demonstrate solutions by developing documentation,flowcharts, layouts, diagrams, charts, code comments and clear code
  • Documenting very necessary details and reports in a formal wayfor proper understanding of software from client proposal toimplementation
  • Ensure good quality of interaction with customer w.r.t. e-mailcontent, fault report tracking, voice calls, business etiquette etc
  • Timely Response to customer requests and no instances ofcomplaints either internally or externally

• Internal
  • Lead Software Developer and Project Manager
  • Regular reporting & updates
  • Software Developers
  • For work coordination and support in providing testing solutions
• External
  • Clients
  • Provide apt solutions and support as per the requirement

• Functional Competencies/ Skill
  • Leveraging Technology - Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization - Competent
  • Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk - Expert
  • Technical knowledge - knowledge of various programminglanguages, tools, quality management standards and processes - Expert

• Foundation
  • Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
• Competent
  • Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.
• Expert
  • Applies the competency in all situations and is serves as a guideto others as well.
• Master
  • Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.

• Formulation & Prioritization
• Innovation
• Managing Complexity
• Execution Excellence
• Passion for Results

• Continuous Integration, Deployment & Monitoring of Software
  • 100% error free on boarding & implementation, throughput %,Adherence to the schedule/ release plan
• Quality & CSAT
  • On-Time Delivery, Manage software, Troubleshoot queries
  • Customer experience, completion of assigned certifications for skillupgradation
• MIS & Reporting
  • 100% on time MIS & report generation

Last updated on Nov 6, 2023