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Description:
Location: Hyderabad
Exp: 5-8 years
Role Purpose
  • The purpose of this role is to design, test and maintain softwareprograms for operating systems or applications which needs to bedeployed at a client end and ensure its meet 100% quality assuranceparameters
Do
  • Instrumental in understanding the requirements and design ofthe product/ software
    • Develop software solutions by studying information needs,studying systems flow, data usage and work processes
    • Investigating problem areas followed by the software developmentlife cycle
    • Facilitate root cause analysis of the system issues and problemstatement
    • Identify ideas to improve system performance and impactavailability
    • Analyze client requirements and convert requirements to feasibledesign
    • Collaborate with functional teams or systems analysts who carryout the detailed investigation into software requirements
    • Conferring with project managers to obtain information onsoftware capabilities
  • Perform coding and ensure optimal software/ moduledevelopment
    • Determine operational feasibility by evaluating analysis,problem definition, requirements, software development and proposedsoftware
    • Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, andexecuting these cases
    • Modifying software to fix errors, adapt it to new hardware,improve its performance, or upgrade interfaces.
    • Analyzing information to recommend and plan the installation ofnew systems or modifications of an existing system
    • Ensuring that code is error free or has no bugs and test failure
    • Preparing reports on programming project specifications,activities and status
    • Ensure all the codes are raised as per the norm defined forproject / program / account with clear description and replicationpatterns
    • Compile timely, comprehensive and accurate documentation andreports as requested
    • Coordinating with the team on daily project status and progressand documenting it
    • Providing feedback on usability and serviceability, trace theresult to quality risk and report it to concerned stakeholders
  • Status Reporting and Customer Focus on an ongoing basis withrespect to project and its execution
    • Capturing all the requirements and clarifications from theclient for better quality work
    • Taking feedback on the regular basis to ensure smooth and ontime delivery
    • Participating in continuing education and training to remaincurrent on best practices, learn new programming languages, and betterassist other team members.
    • Consulting with engineering staff to evaluate software-hardwareinterfaces and develop specifications and performance requirements
    • Document and demonstrate solutions by developing documentation,flowcharts, layouts, diagrams, charts, code comments and clear code
    • Documenting very necessary details and reports in a formal wayfor proper understanding of software from client proposal toimplementation
    • Ensure good quality of interaction with customer w.r.t. e-mailcontent, fault report tracking, voice calls, business etiquette etc
    • Timely Response to customer requests and no instances ofcomplaints either internally or externally
Stakeholder Interaction
  • Internal
    • Lead Software Developer and Project Manager
    • Regular reporting & updates
    • Software Developers
    • For work coordination and support in providing testing solutions
  • External
    • Clients
    • Provide apt solutions and support as per the requirement
Display
Lists the competencies required to perform this role effectively:
  • Functional Competencies/ Skill
    • Leveraging Technology - Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization - Competent
    • Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk - Expert
    • Technical knowledge - knowledge of various programminglanguages, tools, quality management standards and processes - Expert
Competency Levels
  • Foundation
    • Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
  • Competent
    • Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.
  • Expert
    • Applies the competency in all situations and is serves as a guideto others as well.
  • Master
    • Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.
Behavioral Competencies
  • Formulation & Prioritization
  • Innovation
  • Managing Complexity
  • Execution Excellence
  • Passion for Results
Deliver
  • Continuous Integration, Deployment & Monitoring of Software
    • 100% error free on boarding & implementation, throughput %,Adherence to the schedule/ release plan
  • Quality & CSAT
    • On-Time Delivery, Manage software, Troubleshoot queries
    • Customer experience, completion of assigned certifications for skillupgradation
  • MIS & Reporting
    • 100% on time MIS & report generation

Last updated on Nov 6, 2023

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