Microsoft Copilot Readiness Technical Engineer/Architect

Company Description

TrueTandem's mission is to be a trusted information technology solutions provider, committed to the success of our customers, communities and employees. To enable this mission, we listen to our customers’ needs, empower our dedicated and talented employees, envision success together, and deliver innovative cost-effective solutions. For our customers, we aim to deliver more power to meet their business outcomes through technology implementation, integration, optimization and customization. We enable some of the most well-known companies, nonprofits and federal agencies in the United States to intelligently plan and develop their applications, modernize their infrastructure and manage their data.

TrueTandem is seeking a highly skilled and experienced Microsoft Copilot Readiness Technical Engineer/Architect. The successful candidate will be responsible for assessing federal clients' technical readiness and generating a comprehensive roadmap to prepare their Microsoft 365 environment for Copilot adoption. This role emphasizes security, compliance, and technical readiness, defining technical strategy, designing, and delivering customizations. It involves restructuring access to sensitive data, establishing smart governance practices, and systematically cleaning up outdated or irrelevant data across various domains.

A successful candidate will possess a unique blend of technical understanding and user-focused change management experience.

·   Assist federal clients in preparing for the seamless introduction of Microsoft’s AI-enabled Copilot by conducting focused workshops on data safety, effective usage, and adoption.

·    Facilitate and lead Discovery workshops with clients.

·    Demonstrate the use of M365 Purview to show data governance health and delve into advanced concepts such as file-level/purview/data classification and information labeling.

·    Collaborate with IT and cybersecurity teams to develop and enforce security policies and procedures.

·    Review access and auditing at the site, team, and container levels, and leverage Syntex for advanced management to identify and rectify oversharing scenarios.

·    Utilize MS Graph to demonstrate potential risks involved in sharing private calendar appointments and other data, providing proven strategies to mitigate them while maximizing utility.

·    Possess experience with SharePoint search preparation, tenant prerequisites, licensing requirements, and necessary apps and services to fully leverage the Copilot experience.

·    Establish secure SharePoint permissions, manage Teams memberships, and implement mailbox sharing protocols.

·    Understand and convey the ethical implications of AI use, such as managing inadvertent data access and potential copyright issues.

·    Assist clients with persona mapping and various permission models at the tenant, group, and individual levels.

·    Provide detailed reports and presentations to executive stakeholders, outlining strategies, improvements, and recommendations.

·    Serve as a subject matter expert on Copilot, offering guidance and support to both technical and non-technical team members.

Qualifications:

·   Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.

·    Minimum of 5 years of hands-on experience in cybersecurity, specifically with the Microsoft GCC cloud.

·    Proven experience developing and enforcing usage policies to maintain compliance (GDPR, HIPAA).

·    Ability to monitor Copilot access, generate reports, and maintain audit trails.

·    Exceptional soft skills, including the ability to communicate effectively with executive stakeholders and customers.

·    Strong analytical and problem-solving skills, with the capability to think strategically about cybersecurity challenges.

·    Ability to work independently and as part of a team in a fast-paced, multi-customer environment.

·    Proven experience implementing the following:

- Microsoft Copilot

- Microsoft 365

- Microsoft Entra’s suite of tools

- Microsoft Purview

- Microsoft SharePoint, Syntex, and Advanced Services

- Microsoft Defender for Endpoint (MDE)

- Azure Active Directory

- Zero Trust principles

·    Security engineering: 5 years (Preferred)

·    Microsoft Purview: 3 years (Preferred)

·    Microsoft Defender: 3 years (Preferred)

·    Azure: 3 years (Preferred)

Additional Information

TrueTandem is an equal opportunity employer, committed to diversity and inclusion in the workplace and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans