Supply Operations Lead

JoomPro is a platform for cross-border wholesale trade. We aspire to create a new level of service in the wholesale purchasing market. We want to give everyone from anywhere in the world an opportunity to order goods from factories in China (and Vietnam, Bangladesh, and Turkey in the future) quickly, easily, and safely.

JoomPro is one of the key businesses of Joom, an international group of e-commerce companies that was founded in 2016 in Latvia. Joom also includes other businesses: Joom Marketplace, a platform for shopping from all over the world, and Onfy, a pharmaceutical marketplace in Germany. Joom’s offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil and Portugal.

Now we are looking for a Supply Operations Lead to create, implement, and manage all processes related to production, including manufacturing, quality control, payment, and shipment of goods.

Responsibilities

• Formulate order requirements (packaging, personalized customization, labeling) for factories based on communication with stakeholders and communicate them effectively
• Control manufacturing deadlines and correct implementation of all order requirements by the factory
• Arrange quality control, payment, and shipment processes
• Urgently resolve quality control issues
• Address and resolve client’s claims on goods quality, shipment, etc.

Requirements

• Excellent knowledge of the whole production process (quality control, deadline management, etc.)
• Excellent knowledge of foreign trade practices (payment schemes, export, VAT refund)
• Profound experience in working with Chinese suppliers/factories/manufacturers
• People and team management experience
• Ability to create and implement new processes from scratch
• Advanced level of English, with the ability to conduct negotiations

We are offering

• Flexible working hours and 15 days of paid annual leave
• Health insurance, including annual health check-ups
• 100% paid sick leave
• Personal development: professional events, workshops, English classes, corporate library
• Daily meal allowance
• Annual team retreats

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Last updated on Aug 7, 2024