Salesforce CRM Specialist

About Us

The Clear Channel Europe portfolio spans 14 markets with 16,000 digital and 400,000 non-digital displays.

Our Mission is To Create the future of media. Transforming our estate, to the benefit of all our stakeholders, through data-driven innovations and infrastructure.

Technology is an integral part of the overall European operating model, where we value transparency and accountability and focus on value.

Our overall goal is to enable the future of media by being the industry leading technology team who is customer obsessed, reliable, fast, flexible, and innovative.

About the role

As a Salesforce CRM Specialist, you will be acting as a trusted team member to your technical peers. You are expected to have a deep understanding of the Salesforce CRM platform and will have excellent skills in developing and configuring CRM functionality, as designed by the Solution Architect, helping deliver business solutions.

You will work with technical and cross-functional teams in the context of project implementation, as well as in the context of business as usual – helping to resolve incidents, which require a combination of analytical, technical, business insight and communication skills.

We act and work as a team and collaboration and transparency is key in all roles within our organization. Being an international company, your role will contain some travelling, and facilitating collaboration cross countries.

6/12 Month Key Objectives

• Become knowledgeable with the features and functionality built in Clear Channel’s instance of Salesforce.
• Undertaking assignment of user stories and complete their development with the guidance from the Salesforce Architect.
• Help understand business requirements and help ensure these are met with the features and functionality built.

What we’re looking for

• Salesforce certified: Administrator / Sales Cloud Consultant
• Proven experience in Salesforce implementations, particularly in fast-moving consumer goods industry or similar
• Experience in all aspects of developing and implementing CRM applications, with a focus on multiple opportunities, downstream interaction with ERP systems and integration with CPQ functionality.
• Strong knowledge of CRM software quality assurance best practices and methodologies
• Full life-cycle development in a pan-European enterprise development environment
• Experience working in an agile environment and implementing processes for agile development and service delivery such as ITIL, Lean and similar frameworks.
• Experience setting-up and running project management tools such as Jira.

What’s in it for you?

Our people are bonded by a humility and commitment to challenge the status quo. We offer a great team to be a part of, a home for your individuality, as well as a place to bring fresh ideas and to grow and develop. We have a fun and informal culture while also being a future-facing business that wants to make a difference. So, Bring you. Shape us.

• Salary £65,000 - £75,000
• Bonus of 10% annually
• Flexible working
• 33 paid holidays inc bank holidays
• Company Pension Scheme paid up to 8%
• Healthcare Cash Plan
• Life Insurance and group income protection scheme
• Cycle to work scheme.
• Travel/season ticket loans and a whole host of discounts across 100s of retailers
• Social events
• Charity days

At Clear Channel we believe in fairness and as an equal opportunities employer we work hard to foster an inclusive environment, a place you can truly be yourself and be treated fairly. We focus purely on skills and behaviours so if you'd like the opportunity to help us create the future of media, out of home, we'd like to hear from you.

Last updated on Apr 26, 2023