Learning Development Manager (Compliance Operations)

This team is part of the Legal & Compliance Operation Centre's Learning Development & Quality Assurance (LDQA) team , home to specialized teams of operation experts in compliance activities, many with years of first-hand experience across a wide range of industries and sectors. This team supports the business by ensuring we adhere to global standards of compliance practices covering Customer's Due Diligence (CDD) checks, Anti-Money Laundry (AML), Financial Crime Prevention, Sanction checks, and through our Legal Operation team who oversees daily compliance based reports. We strive to ensure we meet the global standards of compliance framework as well as introducing new and innovative solutions to everyday issues when it comes to compliance within the Crypto industry.

The Learning Development Manager is responsible for overseeing the development, implementation, and assessment of learning and development programs throughout the organization. In this role, the successful candidate will lead the team in designing and enhancing training programs across different operation teams within Legal & Compliance Operation Centre's with the goal to provide an effective yet efficient learning experience to new hires as well as existing employees, drive continuous learning culture in the existing team and ensure best-in- class service quality in the industry.

The successful candidate will work closely with department leaders and subject matter experts to identify training needs, design training programs, manage the delivery of training programs, and create strategies for improvement to align with organizational short-term/long-term goals and strategy. The Learning and Develop manager will also be responsible for managing a team of trainers as well as partnering with external training providers. At your core, you will thrive in a fast-paced, collaborative, result-driven environment and be able to adapt and adjust plans on the fly. You must also have strong prioritization skills and a willingness to roll up one's sleeves to get the job done.