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Back End Software Engineer

nextiva · 30+ days ago
$130-231k
Full-time
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Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Nextiva is currently seeking bright and talented individuals for a Principal Software Engineer position to join our expanding development team. This position is responsible for helping to drive technology efforts which may include architectural design, supporting existing applications, new application development, application testing, and user support. This developer will work with a growing team and help develop new systems from the ground up, as well as support existing applications. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

As a Principal Software Engineer you will assist in the development, implementation and management of technology-based business solutions to improve our product offerings. You will assist in the design, coding, testing, and implementation of software applications to meet both functional and technical requirements.

The responsibilities of a Principal Software Engineer range from: designing systems; writing, developing, testing, and reviewing code; supporting existing applications; liaising with end users to fix defects, find solutions, and test them; adding functionality to applications by designing and implementing solutions; and more.

Key Responsibilities:

  • Help one or more teams build and deliver software that solves complex customer problems
  • Help drive strategic technical decision making
  • Build RESTful web applications and design distributed systems
  • Regularly solve problems that span the entire architecture
  • Use the latest technology and techniques to build distributed, scalable, and fault-tolerant software systems that power our business communication offerings
  • Help drive the technical roadmap and technology standards
  • Take a customer-focused approach in working with our product team to prioritize and deliver new features
  • Deliver testable and maintainable code
  • Learn on the job new technologies and techniques to support our continuous improvement culture

Qualifications:

Bachelors degree in Computer Science or related field, or equivalent work experience

Experience:

  • Extensive software development experience
  • Extensive experience with RESTFul services and APIs design
  • Experience with automated testing frameworks
  • Extensive experience designing and using deployment systems
  • Extensive experience with messaging systems (RMQ, Kafka, Firebase)
  • Experience with build and packaging systems (Maven, pip, npm, webpack)
  • Experience with distributed caching systems
  • Deep understanding of design patterns and as deployed systems using them
  • Understands and leverages CI/CD
  • Understanding of UNIX based systems
  • Understands secure coding best practices
  • Drove several multi team architectural improvements or new technology implementations

Preferred Experience with:

  • Redis
  • Postgres
  • Docker/Kubernetes
  • ElasticSearch
  • Developing and maintaining technology standards

Language Specific Qualification:

  • Languages: Java, Spring Boot, [GraphQL], SQL
  • Tools: Git, Gradle, Docker, GCP Artifact Registry, GCP BigQuery, GCP Storage, GCP Vertex AI, etc,
  • Scripting: Bash, etc,
  • Deployment: Kubernetes
  • Storage: MongoDB, BigQuery
  • Messaging: Kafka, REST APIs
  • Microservice creation using Spring Boot (REST APIs design and implementation)
  • Microservice building using Git, Gradle, Docker, GCP GCloud
  • Microservice deployment using GCP GCloud, GCP Artifact Artifactory, Kubernetes

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  S/he is a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  S/he will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  S/he will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $130,000 - $231,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations! 🚀

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-RQ1 #LI-Remote

Last updated on Mar 11, 2024

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