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Technical Solutions Engineer

abtasty · 30+ days ago
Negotiable
Full-time
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AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating seamless experiences for customers.

Brands use AB Tasty’s platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences.

Founded in 2013, AB Tasty’s customer roster includes world-leading brands such as Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others.
AB Tasty has 12 offices across the globe: North America, Europe, Asia Pacific


The Front-end Developer (Technical Support Engineer) is part of the AB Tasty Clients Team and supports our key accounts through various channels (web & web mobile) in order to use our conversion optimisation solution with maximum efficiency.

They will be responsible for the technical implementation of optimisation and personalization campaigns that increase the conversion rate, improve the customer experience, and generate new leads for our clients.


Contract & Location:
- Permanent full-time contract
- Paris office (rue des Archives, 75003 Paris)
- Smooth remote work policy (up to 3 days a week)

A few examples of your responsibilities:
- Technical support in the implementation of AB tests and personalization campaigns, including dynamic content (e.g. Angular, React.js), custom JS scripts and integrations.
- Processing and evaluation of client requests and, if necessary, coordination with the partner/product teams.
- Analysis, identification, and evaluation of new optimisation opportunities from technical, analytical, or qualitative sources.
- Support of the Customer Success team in technical pre-sales and in the onboarding of new clients.
- Carry out campaign feasibility studies and propose the best solution to meet the customer's needs according to the capabilities of the tool.

What we look for:
- Expertise in JavaScript, HTML, and CSS is essential.
- Training in web design, IT, usability/UX, and development (especially with TypeScript) is a plus.
- Reasoning and depth of learning. You're an analytical thinker who can apply your knowledge to diverse technical contexts in a - creative and goal-oriented manner. You’re structured and creative enough to solve most challenging problems independently, given the necessary knowledge. You learn new concepts and skills rapidly, and love to nerd out and go in-depth.
- Passion for the field. Curiosity and willingness to constantly learn about new web- and online-marketing technologies.
- Team Spirit. You are a team-player who is ready to share ideas and experiences and advance the team with constructive ideas.
- Proficiency in English. Effective communication is one of the key aspects of this job. That’s why you need to read, write, and speak fluently in English. Other languages (e.g: Spanish, German or French) are a plus!


What we offer:
- Huge impact. AB Tasty is only as great as our team. By ensuring our clients' satisfaction, you’ll have a direct impact on the company’s success.
- No micromanaging. Be the owner of your effort - you’ll be one of the team and fully trusted to take responsibility of your tasks. You’ll have every incentive to make a real impact.
- International reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English.
- Continuous education. We offer many opportunities for each employee to learn and grow from a mix of professional (React, Node JS, test driven and many more) and non professional topics (a few examples of our permanent or latest classes: French lessons, blockchain, coding lessons, mental health coaching, vegan cooking, …).
- Unique career opportunity. By joining a fast-growing company that’s making waves in the tech industry, you’ll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible.
- Lots. Of. Fun. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes, parties, and a company-wide retreat every year with employees from all countries gathering for 2 days of fun.
- Remote working, flexible schedule. This isn’t a “clock in, clock out” company. We care about your productivity, not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keeping.
- Time for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed, but also to make you succeed.
Stay in Touch
Does this role not quite match your skills, but you’re still interested in what we're doing?  Stay In Touch and be one of the first to hear about future opportunities!

AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Last updated on Sep 4, 2024

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