Data Center Technicians
ONSITE, Elk Grove Village IL
- Racking, stacking and configuring of network devices
- Cable patching
- Physical layer troubleshooting
- Equipment disposal activities
- Network troubleshooting
This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection.
Position Details:
- Long term contract with possible contract extension or hire
- Standard work hours:
- Training shift to start Mon-Fri 10:30am-7:00pm
- Standard shift TBD; possible choices:
- 2nd Shift: Mon - Fri: 2:00pm start - end time varies
- 3rd Shift: Mon - Fri: 10:00pm or 11:00pm - end time varies
- Weekend Shift Thurs, Fri, Sat, Sun: 10 hours
- Location: Onsite - Elk Grove Village, IL 60007
Responsibilities - The patching cabling between network equipment and customer's network
- The installation of power cables from equipment to power supply in rack/cabinet/closet
- The installation, troubleshooting and de-installing network equipment
- Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
- Install, troubleshoot, and de-install Network monitoring tools
- Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
- Act as interface between customer's associates and management
- Provide hardware break-fix services for network infrastructure
- Perform onsite call-through, data, voice, website and security testing
- Perform back-up testing to ensure all systems are connected to the customer's network as directed
- Support carrier testing of circuits
- Support inventory management activities
- Receiving inventory
- Tagging of assets
- Tracking spares (crash kits)
- Ordering inventory
- Updating inventory records
- Prepare and return damaged equipment
Requirements
- Requires appropriate equipment and training with high speed fiber optic transport
- The ability to clean high speed single mode optical connections
- The ability to measure, transmit and receive on high speed optics
- The knowledge and experience to work safely with high speed single mode long range optical lasers
- Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers.
- Requires experience in working in a data centers and communications closets
- Must be able to perform rack and stack activities
- Must be able to safely lift heavy objects
- Must understand cable patching processes and procedures
- Must have a basic knowledge of data communications networking.
- Must be able to assist in troubleshooting issues
- Must understand network terminology
- Must be willing to work shift work which includes nights and weekends
Experience and Education
- 2-5+ years of experience in data communications
- High school diploma or equivalent required
- Must have a basic knowledge of Cisco switches and routers
- Must have a basic knowledge of local and wide area networking.
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Last updated on Jul 14, 2023