Manager, Commissions

Grammarly is excited to offer a remote-first hybrid working model. Grammarly team members in this role must be based in the United States or Canada, and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company, and it is trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re seeking a Manager, Commissions, to join our Revenue Operations team. This role will manage the day-to-day operations of our sales commission process for our revenue organization as a core part of our Sales Operations team.

Grammarly’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming how professionals connect and collaborate, we would love to hear from you.

As Manager, Commissions, you will be an active contributor to administering commission plans and letters, calculating commissions, reporting, processing draws, and resolving inquiries. You will become the subject matter expert for all commission-related topics, questions, or initiatives. You will also take the lead on managing our commission tool software and define strategies to improve how we use it to administer commissions. You will build strategies and improve processes to help our sales team take full advantage of our commission tool software to be more productive with tracking and understanding their commission plan and progress. 

Despite the sales team growing, Revenue Operations does not necessarily get additional time to handle our commission-related work monthly. We must regularly consider ways to become more productive while maintaining quality work, paying great attention to detail, and meeting crucial deadlines to ensure sales reps are paid correctly and on time. You will be given opportunities to manage the end-to-end commission process and systems and contribute to commission and incentive design as part of annual planning with sales and revenue operations leadership. 

Within your first month

• Complete general onboarding and meet the team. 
• Study and internalize the Grammarly sales commissions processes from start to end by shadowing team members and running through scenarios within our current systems to understand the current state of commissions.
• Establish relationships with team members and cross-functional partners.
• Learn Grammarly's GTM Operations and understand how we handle leads, accounts, opportunities, territories, and rules of engagement.

Within your first three months

• Process sales commissions monthly and flag questions to leadership as you become more comfortable independently overseeing the process.
• Identify critical areas for improvement in our sales process and roadmap initiatives over the next several months alongside your team.
• Be the first point of contact for sales commission escalations, questions, and inquiries.
• Engage in special projects for sales incentives and commission processes that foster sales adoption and operational excellence as we scale.
• As the manager overseeing commissions, you should have a fairly solid understanding of our commissions philosophy and leverage core principles to make informed decisions in your daily work. 

Within your first six months

• Become the subject matter expert for our sales commissions process, including finer details like commission plan components, rules, calculations, terms and conditions, spiffs, and our commission tool design. 
• Establish methods to drive the adoption and build productivity of core processes and set up repeatable ways to track the success of initiatives to drive iterations and enhancements over time. 
• Understand the end-to-end commissions' process and systems to develop a strong perspective on strengths, weaknesses, and blind spots. 
• Consistently drive high-quality work with a team that delivers precise results on time or ahead of schedule.
• Build best practices for sales commissions and incentive design into our Sales Operations Roadmap so we can consistently innovate and improve our process as you become more experienced with Grammarly’s sales commissions.

Qualifications

• Has 7+ years of relevant experience in sales commissions for a B2B SaaS Company as part of a Revenue or Sales Operations function
• Has 2+ years of  people management experience and a track record of positively supporting the growth and professional development of their direct reports
• Has experience working and having some oversight of sales commission software
• Has a comprehensive knowledge of sales commissions' best practices and processes to motivate and incentivize sales reps
• Has the ability to work in a fast-paced environment and operate effectively while working on highly detailed work under tight deadlines
• Has an unwavering commitment to producing high-quality work on time for sales commissions with high attention to detail 
• Is a determined and self-motivated person who can operate independently when the task calls for it and effectively manage a team to deliver quality results on time
• Takes ownership of all aspects of role and seeks to uplevel processes over time and is deeply involved in their day to day
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
• Can meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and unlimited sick days 
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered “Zone 1”. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

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Last updated on Aug 22, 2024