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SOC Manager

granicus · 22 days ago
Negotiable
Full-time
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Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.
Granicus is looking to mature and improve its security operations capabilities and is looking for someone to provide leadership and expertise to protect the confidentiality, integrity, and availability of the organization. If you’re a self-starter who wants to help drive repeatable, high quality processes and deliver high value outcomes in the areas of information security monitoring, detection, response, and threat hunting then we want to hear from you. Our core beliefs are building trust within the organization as well as with our clients, building strong intergroup relationships, evolving knowledge, and always being on the lookout for ways to improve. 

What your impact will look like here:

  • Serve as direct manager for our 24/7 Security Operations Center (SOC) team
  • SOC Team is responsible for monitoring, detection, response, and threat hunting for Granicus production SaaS applications as well as internal corporate infrastructure
  • Responsible for personnel management of employees and contractors in the SOC
  • Provide leadership, direction, and mentoring for members of the SOC, including both technical and professional guidance
  • Drive quality assurance in the execution of incident handling procedures and other SOPs
  • Drive operational tempo of SOC work product including incident handling, threat hunting, and other operational tasks
  • Serve as escalation point for SOC incidents
  • Work closely with Senior Director, Global Cyber Defense to drive strategic initiatives as well as align to Granicus norms and standards
  • Develop metrics, dashboards, and other reporting to measure SOC effectiveness

You will love this job if you have:

  • Significant experience working in a high performing SOC
  • Common pitfalls to avoid that lead to ineffective and/or inefficient SOCs
  • Working knowledge of common threat actor TTPs
  • Working knowledge of how and where to research emerging TTPs
  • Working knowledge of Cyber Security detection and response processes, methodologies, and tools
  • Strong sense of ownership and ability to be a self-starter
  • Ability to work independently to accomplish assigned objectives with minimal supervision
  • Ability to write technical Standard Operating Procedures (SOPs) and train team members

What's in it for you?

  • Helping people engage with government and get things done in a more efficient manner
  • A flexible, “work from anywhere” mentality
  • Flexible time off that’s not limited by accruals
  • The use of cutting edge technology
  • Working with collaborative teams that want to make the world a better place
The Team
We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture
At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –
-        Employee Resource Groups to encourage diverse voices
-        Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
-        Embracing diversity & fostering a culture of ideation, collaboration & meritocracy
-        We bring in special guests from time to time to discuss issues that impact our employee population

The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.

The Impact
We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Process
-        Assessment – Take a quick assessment.
-        Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.
-        Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.
-        Reference checks – Provide 2 references so we can hear about your awesomeness.
-        Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.
-        Written offer – Sign a formal letter and get excited because we sure are!

Benefits at Granicus India
 Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes –
 -        Hospitalization Insurance Policy covering employees and their family members including parents
-        All employees are covered under Personal Accident Insurance & Term Life Insurance policy
-        All employees can avail annual health check facility 
-        Eligible for reimbursement of telephone and internet expenses
-        Wellness Allowance to avail health club memberships and/or access to physical fitness centres
-        Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter
-        Memberships for ‘meditation and mindfulness ‘ apps including on-demand mental health support 24/7 
-        Access to learning management system Say., LinkedIn Learning Premium account membership & many more
-        Access to Rewards & recognition portal and quarterly recognition program

Security and Privacy Requirements
·        Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
·        Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 
  
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Last updated on Jun 25, 2024

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