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M

Associate - Content and Quality

myntra · 30+ days ago

Bangalore

Negotiable

Full-time

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Role and Responsibilities

Sampling the inhouse/os content writer's work to monitor and pass on effective feedback and create effective reports to maintain the quality
Regular benchmarking with competition and timely update of the guidelines
Coming up with new and innovative training strategies
Passion for mentorship and instructive approach
Manning the daily queries from customers, vendors and internal stakeholders
Conducting thorough RCA's for escalations and general queries related to catalog
Working closely with Operations to maintain optimum productivity with quality
Pro-active approach to solving content issues, process gaps and other queries that may arise in the area of content and quality
Understand and ability to take compliance calls with the regulatory guidelines
Support sme operations like UPI Management, Delisting of Bundles and general project support
Own the maintenance of taxonomy - addition, deletion of brand names, article types, attributes etc.

Qualifications

Minimum 2 years of experience as a Content Writer/ Quality Auditor
Must have a rating of 4 at least once in the last 3 cycles
FTP OF 95% consistently for the last 6 months
Excellent communication and analytical skills

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Last updated on Aug 20, 2024

About the company

M

myntra

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