Rooney's Team Lead

The Rooney’s Team Lead position is one that requires a passion for specialty coffee, representing a brand in a highly visible campus location, and ability to consistently produce beverages and food. This individual must have a disposition for providing excellent customer service, ability to teach and train others with differing skill and knowledge, and set the team’s pace for delivering quality hospitality experiences. The Team Lead will thrive if they possess strong interpersonal communication and team leadership skills, and have the ability to multi-task independently in a fast-paced environment.

Key Responsibilities:

• Serve customers with enthusiasm in a positive and friendly manner
• Ensures beverages are prepared and served to operation standards
• Apply and enforce proper methods of safety and sanitation
• Process financial deposits, accurately handle payment transactions using a variety of tenders, including: Cash, Credit, student meal plans, etc...
• Develop strong knowledge of menu items and be able to provide customers with product details
• Maintain rapport with our national brand and collegiate partners and vendors
• Complete training programming as directed to ensure strong product knowledge.
• Maintain all equipment, cleaning as required for peak operating performance
• Ensure daily and weekly cleaning tasks are completed as required in the café, seating areas and storeroom
• Complete daily inventory of menu items to assist in ordering products
• Educating customers on specialty coffee and engaging them for feedback
• Participate in leadership meetings and help fulfil our mission, vision, and practice our shared values
• Participating in the marketing strategies for the café
• Opening and closing of café following operating procedures

Education, Experience, Skills, and Abilities:

• Previous supervisory experience in hospitality and/or food service.
• Previous experience in coffee service is preferred
• Ability to meticulously maintain a clean and safe food service environment
• Ability to work independently in a fast-paced environment
• Must be organized and self-motivated
• Positive communication with guests and co-workers is essential
• Required to obtain ServSafe certification within 6 months of hire.

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

Last updated on Oct 14, 2024