Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world’s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. Role:
Location: Duration: Required Skills:Job Description:Job Description:Job Description is below:- - This team will support VMWare, Nutanix, AVS (Azure VMWare Solutions) and NetApp related requests.
- 6+ Years of experience in VMWare.
- Must have a VMWare Certified ( 6.x or higher).
- VMWare Certified professionals
- Candidate must have VMWare work experience in implementation and customer interaction.
- Will be training, mentoring & guiding CSS frontline support engineers in triaging, scoping, troubleshooting tickets. So will have to arrive at creating AVS training syllabus by core areas like HCX, NSX, Day 0 provisioning etc.,
- Will guide and handle Fortune 500 customer interactions.
- Will facilitate VMware Tier3 engagement and ensure right amount of troubleshooting is conducted at Tier1 level before engaging VMware external Support.
- Will closely collaborate with Internal technical teams to troubleshoot customer cases.
- Able to answer “How do I “tickets at Tier 1 level
- Will provide constant feedback to AVS Engineering on improvements and automations.
- Should have Knowledge on Azure Netapp files storage
- At least 1 year or more experience on Nutanix
- Nutanix certification will be added advantage not mandatory
For more information and other jobs available please contact our recruitment team at careers@tekfortune.com. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/. •
Last updated on Aug 7, 2023