IT Operations Regional Manager

 

·       Job Title – IT Operations Regional Manager 

·       Location – JD Sports, Hollinsbrook Way, Pilsworth, Bury Gtr. Manchester: BL9 8RR

·       Working rota – Mon-Fri (40 hours)

·       Working hours – 08:30-17:00

What You'll Be Doing:

Reporting to the IT Operations Manager, the Regional Manager role is to assist the IT department with delivering technology scheduling and roll outs on mass for stores in the business. The role will also help support ad-hoc work such as proof of concept initiatives and ad hoc IT installations. The role will be responsible for the end to end delivery of any given roll out project, creating, executing and implementing project schedules, with successful service transition into support teams.

 

You will be responsible for the planning and management of technology roll outs to the business.

· Successfully manage and deliver a number of project roll outs in the retail environment.

· Control and manage documentation and reporting to support all assigned project roll outs

· Oversee any issues through to resolution using RAID methodology.

· Produce and maintain plans and schedules for rollouts.

· Managing risks and escalating to management.

· Manage Small Works and IT operational projects.

· Be responsible for regular communication to stores and stakeholders.

· Transition new technology and rollouts into IT support.

· Create budgets for rollouts and maintain accurate cost tracking.

· Manage and gather requirements for rollouts.

· Produce weekly operational reports and project highlight reports.

· European and UK wide travel to complete scope and trial visits.

· Hold stakeholder meetings (rollouts).

· Management of any project related Risks, Issues and Change Requests.

 

What We're Looking For:

• Excellent interpersonal skills.
• Excellent attention to detail, organizational, prioritization and time management skills
• A strong desire to learn new skills.
• Able to work to tight deadlines
• Problem solving skills within an IT environment
• Strong Customer Service ethos.
• “Can do” mentality.
• Aptitude for learning quickly and with minimal instruction.
• A flexible approach to the provision of support services to a dynamic, growing business
• Experience in using Word, Excel and PowerPoint
• A valid UK passport.
• A valid UK driving license.
• Ability to liaise with, and relate to, a broad spectrum of individuals

 

The Company:

The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.

We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

Interested?

If you are interested in this position, then press the Apply Now button.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

#LI-JH2

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Last updated on Aug 12, 2024