Operations Manager - (Makati) International Manpower Agency #33811

Our client provides businesses in Ireland, Europe, and the UK with comprehensive staffing solutions from the Philippines and Dubai. Our services encompass a range of offshore and onshore recruitment solutions, featuring unique testing and selection processes managed from our Philippines facility.

The ideal candidate will oversee daily operations, ensuring smooth workflow and maintaining a productive and positive work environment. This role demands strong leadership, excellent organizational skills, and a commitment to continuous improvement.

Requirements

Must-have Skills / Qualification:

POEA and Embassy experience is nice to have

Overseas recruitment agency experience is mandatory

Extensive experience as an Office Manager or Administrative Manager - Minimum of 5 years of experience in operations or office management, preferably in a processing environment.

Knowledgeable of office administration responsibilities, systems and procedures

Proficiency in MS office / familiarity with email scheduling tools

Excellent time management, multitasking skills

Attention to details and problem-solving abilities

Strong written and verbal communication skills

Organizational and planning skills in a fast-paced environment

Creativity and ability to suggest improvements

Proven leadership and team management skills

Results-oriented approach with a focus on achieving business objectives.

Excellent organisational skills with a logical approach to your work.

Great people skills and a true passion for customer service.

Good English communication skills, both written and verbal

Duties and Responsibilities:

Will be responsible for managing day-to-day operations, ensuring efficient workflow, and maintaining a productive and positive work environment.

Requires strong leadership, excellent organisational skills, and a commitment to continuous improvement.

Schedule meetings and appointments

Organize office layout and manage logistics and equipment

Maintain a harmonious office condition

Update and maintain office policies with HR

Assist with newly-hired paperwork and orientation

Oversee office operations / documentation and procedures are in place

Conduct regular team meetings to communicate goals, updates, and provide feedback.

Handle team scheduling, workload distribution, and ensure adequate staffing levels.

Develop and implement efficient processes to streamline operations and improve productivity.

Monitor and analyse key performance indicators (KPIs) to identify areas for improvement

Implement corrective actions to address quality issues and prevent recurrence.

Anticipate potential issues and develop strategies to address them proactively.

Think on your feet and make decisions quickly and effectively under pressure.

Stay up to date with the latest visa requirements, work permits, and immigration policies.

Ensure smooth and accurate processing of visas and work permits.

Liaise with embassy’s, consulates, and government bodies as necessary.

Serve as a liaison between the Manila office and our other offices in Ireland, the UK and Dubai to ensure effective communication and coordination.

Facilitate clear and concise communication within the team and with other departments.

Job Type: Permanent

Schedule: Monday to Friday 8:30AM - 5:30 PM

Location: Makati

Industry: Staffing and Recruiting

Last updated on Jul 10, 2024