•Operational Support - Provides expert support for business operations by
responding to inquiries, identifying issues, and working to continuously improve
business practices. Handles escalated matters that arise during daily operations,
providing guidance to lower level business analysts and leading workflow.
Develops and implements modifications and enhancements. Serves as an
analytics resource to wider organization or business units.
•Identifying Business Objectives - Determines business needs through highly
technical analysis and reporting. Develops strategies to achieve company and
department goals, and communicates these through the use of specifications,
project plans, or other forms of documentation.
•Reporting - Produces reports based on data analysis, industry trends, and process
capabilities. Conveys patterns, problems, and areas of improvement. Develops
process enhancements based on reporting.
Last updated on Nov 7, 2023