Position: Hotel Host Date: March 2024
Reports to: F& B Manager
About the Hotel Host position
We are seeking an experienced Hotel Host to join our company. You will be stationed at the main entrance desk and will handle customer enquiries. You will have a charismatic character towards our guests.
Hotel Host responsibilities are:
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Greeting customers upon entering
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Assisting customers with queries/complaints
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Making relevant suggestions
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Answering phone calls and making reservations
Hotel Host requirements are:
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Experience as a Hotel Host
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Excellent customer service skills
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Knowledge of the hospitality industry
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Familiar with MS Office softwares
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Effective communication skills
- High school diploma or BA/BSc in Hospitality, Business or a related field is a plus
- Physical Demands
- Some lifting may be required. This position may require 75%+ or more of time on their feet.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**
I have read the above and understand and accept and agree to the job essentials / job requirements and other aspects that this position requires.
Benefits:
• Health insurance
• HRA Benefit
• Employee Plum Benefits discount
• Sick/ Personal Days
• Vacation
• Holiday Pay
• Bereavement Pay
• Paid Leave
• Pension
• 401(k)
• Competitive Wages
• Career Advancement Opportunities
• Monthly Staff Recognition
• Uniform Provided with complimentary cleaning.
• Complimentary Meal with paid breaks
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Last updated on Aug 29, 2023