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T

Help Center Intern (Content Writer)

tiket · 30+ days ago

Jakarta

Negotiable

Full-time

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Your main duties in flying with us:

Research and update existing Help Center content to ensure accuracy and reflect the latest product features and policies.
Craft clear, concise, and easy-to-understand content for new Help Center articles and FAQs.
Organize and categorize Help Center information for intuitive navigation by customers.
Proofread and edit content for grammar, spelling, and consistency.
Collaborate with cross-functional teams, including product and customer service, to ensure Help Center content aligns with evolving needs.
Stay up-to-date on industry trends and best practices for effective Help Center management.

Mandatory belongings that you must prepare:

Currently pursuing a degree in a relevant field, such as Communications, English Literature, or Information Technology.
Strong written and verbal communication skills in English (Indonesian language proficiency is a plus).
A keen eye for detail and a passion for accuracy.
Excellent research and analytical skills.
Ability to work independently and manage multiple tasks effectively.
Proficient in using common productivity tools (e.g., Google Docs, Microsoft Office Suite).
A genuine interest in the travel industry and a desire to learn about tiket.com's products and services.

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Last updated on Jan 23, 2025

About the company

T

tiket

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