IT infrastructure Specialist

This role leads the team to provide support for desktop IT and internal enterprise network/IT issues handling help desk requests for Hardware, Software, email, IP Phone, application support…etc. In Addition, this position is responsible for all infrastructure, hardware and server installations

Requirements

• Deploy and maintain the availability of highly complex systems (Virtualization, Storage arrays, and clusters).
• Ensure the security of all data, resident on the servers.
• Maximize hardware utilization without affecting systems performance.
• Perform configuration tuning to maximize the system performance.
• Maintain systems SLA.
• Work with team members to resolve potential security issues.
• Defend systems against unauthorized access, modification, and/or destruction.
• Configure and support security tools such as firewalls, anti-virus software, and patch management systems.
• Implement approved risk mitigation strategies.
• Apply security patches and updates on various systems.
• 4 years’ experience in handling IT systems and processes, preferably in the telecom/ISP.

Last updated on May 22, 2022