We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
If there’s anything we can do to accommodate your specific situation, please let us know.
About Cleo
Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.
Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
The opportunity:
We are seeking a fixed-term Head of People Partnering & Experience to support our People Partnerships and Workplace Experience teams during our current Head’s maternity leave. This is a unique opportunity to lead and make a significant impact within a 12-month contract, driving key initiatives that will shape Cleo’s future. Cleo’s success is built on our exceptional employees, and we know superb Partnering and Experience teams are the keys to unlocking the full potential of our business.
Reporting to the VP of People, whoever comes to this role should be data-driven and have a keen eye for improvement, acting as both coach and consultant across the business to develop and promote a comprehensive People strategy.
What You’ll Be Working On:
- Be a beacon of enablement for the team - as a direct manager of the Partnership and Workplace experience teams, you will be expected to actively coach and develop the team in their professional toolkit, best practices and business acumen to achieve their full potential and nurture constant professional growth.
- Deliver fixed-term projects, lead and drive the delivery of key people projects within the 12-month term. Focus on embedding and enhancing Cleo’s performance management, people success, and reward programs.
- Be a hands-on People Partner, supporting and coaching our senior leadership team, supporting, coaching and guiding them on all People (ER) related matters, advising and proactively anticipating their People needs. This includes holding regular 1:1s and using people data to inform/drive action.
- Use data to inform everyday team decisions and share meaningful data-driven insights with the senior leadership team to enable improved decision-making on all things People.
- Collaborate with wider teams to design, develop, and drive talent management strategies and structures tailored to fixed-term objectives.
About You
- You are based in/near London and are happy to come into the office a few days a week
- 7+ years of experience in a People Partnering role
- Experience leading and coaching high-performing People teams.
- A fast-paced leader - Experience working in a fast-growth start-up leading in the partnerships and experience spaces. You know how start-ups tick, and how People strategies and structure can and should be implemented in a scaling product-first tech company.
- Truly passionate about the subject matter of People, the tech start-up landscape, and trends.
- Experience managing ER in the UK and internationally (ideally US)
- Expert at stakeholder management – when rolling out new initiatives or implementing change management, you are skilled at managing stakeholders and getting the leadership team alignment. This includes being adept at developing a communication strategy, the cadence of information sharing, and determining who needs to know what when.
- Subject matter expertise - depth of knowledge across the broad scope of People Partnering verticals (including the latest trends in Employment Relations, Performance Enablement, Talent Development), and experience conceptualising, delivering and maintaining effective People services in complex and diverse environments.
- OKR experience desirable.
What do you get for all your hard work?
- A competitive compensation package with reviews every 8 months. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - This position is BP5 level
- Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.
- Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Wednesdays, we buy you lunch but you can come to the office on whichever days work best for you!
- Other benefits;
- 25 days annual leave a year + public holidays
- Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
- 6% employer-matched pension in the UK
- Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
- Online mental health support via Spill
- And many more!
Recruitment Process:
- 30-minute video call with Annie Jackson - Head of TA
- 45-minute video call with Tamara Marsden (Head of People Partnering)
- 45-minute video call with Hugh (Chief of Staff)
- 60- minute interview with Olivia and Zoe, People Ops Lead and Snr People Partner
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Last updated on Aug 21, 2024