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Director, Strategic Stakeholder Engagement (SSE)

Klick Health · 30+ days ago

Philadelphia, Pennsylvania

Negotiable

Full-time

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Position Overview

We are seeking a Director, Stakeholder Engagement (SSE) to lead strategic stakeholder initiatives for global healthcare clients. In this role, you will serve as a strategic leader, leveraging strong stakeholder engagement expertise (KOL identification and engagement, KOL-led medical education, patient advocacy initiatives, etc). Additionally, you’ll have the ability to seamlessly translate stakeholder initiatives into impactful medical communication programs — whether for commercial or medical affairs teams — when needed.

Through data-driven insights and a passion for innovation, you will help our clients navigate a complex healthcare ecosystem, ensuring they successfully engage the stakeholders that matter most to their strategic objectives.

Key Responsibilities

Stakeholder Engagement Strategy & Execution
Strategic Planning: Develop and execute comprehensive stakeholder engagement strategies aligned with client objectives, including KOL relationship-building and other stakeholder engagement activities.
Stakeholder Mapping & Analysis: Identify and prioritize key stakeholders and opinion leaders within specific therapeutic areas, using data-driven insights to optimize engagement.
Relationship Management: Cultivate and maintain high-value partnerships with healthcare professionals, professional & patient advocacy groups, and other key stakeholders to drive meaningful collaboration.
Meeting Leadership: Plan, facilitate, and provide strategic oversight for live or virtual meeting initiatives (e.g., advisory boards, speaker training), ensuring alignment with overarching stakeholder and organizational goals.

Medical Communications Collaboration
Integration of SSE & Medical Communications: Partner with cross-functional teams (scientific strategy, medical writing, client services, project management, and other functions) to ensure seamless pull-through of stakeholder engagement strategies into broader medical communications for commercial or medical affairs teams.
Scientific Expertise: Leverage your scientific or clinical background to ensure scientific accuracy and integrity, elevating stakeholder-facing materials and discussions.
Innovation & Thought Leadership: Monitor emerging trends in stakeholder engagement and medical communications, identifying opportunities for clients to stand out in a competitive market

.

Project & Client Leadership
Client Advisory: Serve as a trusted consultant to senior client stakeholders, recommending strategies that address corporate, commercial, or medical objectives.
Project Oversight: Lead complex, multi-stakeholder projects, managing scopes, budgets, timelines, and cross-functional collaboration for successful delivery.
Crisis & Reputation Management: Provide counsel during high-stakes scenarios (e.g., product launches, market changes), aligning engagement efforts with broader corporate, commercial, or medical strategies.

Team Development (If Required)
Mentorship & Coaching: If needed, mentor team members in best practices for stakeholder engagement and scientific communications.
Collaboration: Foster a culture of high performance and cross-disciplinary teamwork.

Measurement & Continuous Optimization
Data-Driven Insights: Establish and track KPIs for stakeholder engagement, using analytics to refine approaches and drive ROI.
Reporting & Recommendations: Regularly communicate status, insights, and strategic recommendations to clients and internal leadership, ensuring continuous improvement of stakeholder initiatives

Qualifications & Experience

Education:
Advanced degree (PhD, MD, PharmD) or equivalent in a life sciences or healthcare-related field strongly preferred. Bachelor’s degree with equivalent experience will be considered.

Stakeholder Engagement Expertise:
Demonstrated experience in stakeholder engagement within an agency or industry setting, with a proven track record in KOL mapping, advisory boards, and building relationships with professional and patient advocacy groups.

Medical Communications Acumen:
Knowledge of medical communications approaches and tactics, including KOL-led medical education and scientific communication initiatives.
Ability to integrate scientific and stakeholder insights into cohesive and impactful communication programs.

Strategic & Innovative Mindset:
Proven ability to develop creative, forward-thinking solutions for complex, multi-faceted challenges in healthcare.
Experience working across various therapeutic areas and understanding diverse market dynamics.

Leadership & Communication Skills:
Excellent verbal and written communication skills, including leading client presentations and workshop facilitation.
Experience working with senior-level stakeholders, providing clear recommendations and influencing decisions.

Business Development & Growth Orientation:
Strong relationship-building skills that result in long-term client partnerships and potential new opportunities.
Ability to demonstrate the ROI of stakeholder engagement initiatives in both commercial and medical contexts.

Global Perspective:
Familiarity with international healthcare systems and environments is advantageous.
Experience managing cross-cultural stakeholder relationships is highly valued.

#LI-ML1 #LI-Hybrid

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Last updated on Feb 6, 2025

About the company

Klick HealthKlick Health is a digital health solutions provider based in Toronto, ON. They work with pharmaceutical companies to help them create and implement digital marketing strategies.

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