About Plum
Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.
Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.
Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.
JOB PURPOSE:-
1. The Strategic Accounts Servicing Team is responsible for the dedicated processing and servicing of all health claims for key strategic accounts.
2. The primary purpose of this team is to deliver streamlined and efficient claims management, ensuring timely
resolution and exceptional service tailored to the unique needs of each client.
3. By serving as a single point of contact for health claims-related inquiries and processes,
the team enhances client satisfaction, promotes trust, and drives continuous
improvement in service delivery.
4. The Strategic Accounts Servicing Team is committed to optimising claims processing workflows, facilitating effective communication with clients, and leveraging insights to enhance the overall client experience while
supporting the organization's strategic goals.