<p>As IT Manager, I will fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.</p><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.</p><p><strong><em>Duties and Responsibilities</em></strong><br></p><p>In this role, I will assume full responsibility for the efficient operation of the IT department to provide exceptional products and services within brand operating standards.</p><ul><li>I will diagnose hardware and software problems and replace defective components and perform data backups and disaster recovery operations; maintain, administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.</li><li>I will ensure that all set policies, procedures, best practices are in place and rigorously enforced.</li><li>I will plan, coordinate, and implement network security measures to protect data, software, and hardware; operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. I will ensure to perform routine network startup and shutdown procedures and maintain control records.<br></li><li>I will design, configure, and test computer hardware, networking software and operating system software. Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. Confer with network users about how to solve existing system problems. Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.</li><li>I will focus on the rejuvenation of the room experience ensuring IT services and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.</li><li>I will work in partnership with every department to ensure guest’s needs are determined /met and oversee the overall smooth operation.</li><li>Purchasing practices will meet the requirements of the Six Senses sustainability platform, while stocktakes and storage assessment will be undertaken at the required times to ensure all stock is on hand, properly stored and in line with Six Senses standards.<br></li><li>An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback. I am responsible for an exceptional guest experience from arrival to departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.</li><li>I will perform any additional duties given to me by the Finance Director, Resort Manager and/or General Manager.</li></ul><p><br><strong><em>Qualifications</em></strong><br></p><p>To execute the position of IT Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. </p><ul><li>I possess a minimum of a Bachelor’s degree with a MCSE certification </li><li>More than three years’ experience in a similar hotel operational role. </li><li>Technical skills include very strong design skills, concept skills, expert knowledge of the Microsoft XP Suite, strong working knowledge of SMS 2003, Microsoft Sharepoint Services and Veritas Backup Exec Anti-virus & Spyware tools and Intrusion Prevention and Detection solutions. <br></li><li>Excellent command of written and spoken English and Spanish. <br></li><li>Valid European work permit is mandatory.</li></ul><p>The above is intended to provide an overview of the role and responsibilities for a IT Manager at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.<br></p><p><em>Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.</em></p> •
Last updated on Feb 18, 2025