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Customer Service & Complaint Management Intern

amarbank · 30+ days ago

Jakarta

Negotiable

Full-time

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Responsibilities:

Assist in providing support to customers requesting data updates (Phone Numbers, Emails, and Bank Accounts) while following established SOPs.
Help explain Tunaiku’s KTA products and services in a clear and concise manner to customers.
Support the team in building and maintaining positive relationships with Tunaiku customers.
Assist in documenting customer requests for data changes and ensuring accuracy in record-keeping.

Requirements:

Final-year student with no remaining classes or fresh graduate in any major.
Excellent communication and interpersonal skills
Strong administrative skills and attention to detail.
Customer-oriented mindset with a willingness to assist and resolve customer concerns.
Ability to work in a fast-paced environment.
Available for a 3-months internship.

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Last updated on Jan 15, 2025

About the company

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amarbank

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