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Customer Service & Complaint Management Intern

amarbank · 30+ days ago
Negotiable
Full-time
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Responsibilities:

  • Assist in providing support to customers requesting data updates (Phone Numbers, Emails, and Bank Accounts) while following established SOPs.
  • Help explain Tunaiku’s KTA products and services in a clear and concise manner to customers.
  • Support the team in building and maintaining positive relationships with Tunaiku customers.
  • Assist in documenting customer requests for data changes and ensuring accuracy in record-keeping.

Requirements:

  • Final-year student with no remaining classes or fresh graduate in any major.
  • Excellent communication and interpersonal skills
  • Strong administrative skills and attention to detail.
  • Customer-oriented mindset with a willingness to assist and resolve customer concerns.
  • Ability to work in a fast-paced environment.
  • Available for a 3-months internship.

Last updated on Jan 15, 2025

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