Financial Systems Analyst - Business Systems

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

THE JOB

The Systems Analyst, Business Systems reports to the Director, Business Systems and fills a key role on the Business Systems team at SimpliSafe. You will be responsible for the operations and support of the Coupa procurement and system through reporting and desk procedures as well as support NetSuite ERP. The ideal candidate will be a self-reliant person who is self-aware, organized, responsible and shows an enthusiastic attitude. As a Systems Analyst, you will play a crucial role in maintaining and improving our financial systems. 

WHAT YOU’LL DO: 

• Procurement systems daily operations, including but not limited to transaction processing and troubleshooting, payment processing and troubleshooting, user access management and quality control.
• Coupa and NetSuite systems reporting for diagnostics, system support, and maintenance.
• Provide internal customer support for both Coupa and NetSuite. Manage incident tickets on a daily basis and provide weekly performance reports.
• Complete procurement processes review and suggest improvements.
• Ad-hoc report creation
• Adheres to team standards regarding the Project Delivery Process
• Works with the Product Owner to establish reasonable milestones and manage time effectively

WHAT YOU’LL NEED:

• Bachelor's degree in Information Systems, Computer Science or related technical discipline or equivalent.
• Up to 4 years of relevant work experience as a Financial Systems Analyst
• Solid knowledge of relational databases, including Oracle.
• Proficiency in SQL, MS Suite (especially Excel), and reporting platforms like Tableau
• Experience with ERP systems (esp. NetSuite), procurement systems (esp. Coupa), and other business applications are a plus.
• Strong analytical and problem-solving skills, with attention to detail
• Excellent communication and interpersonal skills, with the ability to engage and collaborate with diverse stakeholders.
• Proven ability working independently with minimal guidance
• Ability to adapt to a fast-paced and dynamic work environment.
• Familiarity with industry-standard tools (e.g., Jira, Confluence) is a plus.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

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Last updated on Aug 26, 2024