Field Service Technician Entry - Level I

Overview: Assists with maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed.

Essential Duties:
- Maintains a safe and well-organized work environment.
- Works with others to perform Call Outs (CO), Preventative Maintenance (PM), Major Maintenance (MM), Overhauls and MOB/DEMOB.
- Performs Call Outs (CO) with assistance from a technical expert. Learns to diagnose and repair mechanical problems on multiple compressor configurations.
- Completes and submits required documentation in an accurate and timely fashion.

Non-Essential Duties: Performs other duties as assigned.

All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.

Skills and Abilities:
Ability to:
- Perform all essential duties.
- Develop proficiency in order to perform quality, efficient work with less assistance.
- Begin to demonstrate customer service skills.
- Read, write and speak English (work orders, manuals, etc.)
- Follow all health, safety and environmental procedures.
- Use basic computer skills, including Internet Explorer and Outlook.
- Respond to afterhours request regularly on an on call basis.

Knowledge:
- Knowledge of or training in relevant HSE procedures and regulations.
- General mechanical knowledge.
- Basic knowledge of electronics.

Minimum Education and Certification:
- High school diploma or equivalent preferred.
- Valid driver's license and a good driving record.
- Gas or diesel engine and compressor school/training preferred.

Minimum Experience:
- Demonstrated mechanical experience.

 

Benefits:  
(Full-Time Employees)
- Medical, Dental, and Vision Insurance
- Quarterly Bonuses
- Up to 5% Match 401(k) Retirement Plan 
- Employee stock purchase plan 
- Tuition reimbursement up to $5,250
- Dependent Education Scholarship Program
- Competitive Paid Time off including nine paid holidays
- Basic Life and AD&D Insurance at no cost to the employee
- Annual boot allowance for field ops roles
- Annual Tool Allowance
- Full FR Uniform Provided
- Service Truck on Day 1 (Field Service Technician Roles Only)

Leadership:
- May serve as a resource to others with less experience.

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems for full details).

- Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
- Constantly required to display good manual dexterity and to reach with hands and arms.
- Constantly required to talk and hear.
- Frequently required to sit while driving or using a PC.
- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
- Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
- Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
- Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
- Extensive Travel
- Drives and works in inclement weather for extended periods.

Problem Solving and Innovation:
- Problems vary but can usually be identified easily.
- Implements solutions to problems either of limited scope, low complexity or with precedents.
- Performs work using established examples/procedures as a guide.
- Identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality.

Impact:
- Actions and decisions impact operational, and to some degree financial results on assigned equipment but may be limited by supervisory oversight.
- Customers complain quickly if there is trouble. Timeliness and errors can affect customer productivity.
- Accountable for HSE, service quality, and customer satisfaction.

Freedom to ACT:
- Well-defined, written or verbal instructions or standardized procedures are readily available.
- Must follow and comply with company and department procedures, requests and standards.
- Works under direct supervision during Short Service Employee (SSE) period (1-6 months).