Browse
Employers / Recruiters

Customer Service

sunsrce · 16 days ago
Tampa, FL 33619
$36k+
Estimation
Full-time
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.
Requirements
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The competencies listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must possess strong interpersonal skills and have effective oral and written communication skills.

Competencies
Strong business, creative, and technical writing skills
Proficiency in MS office skills including Word, Excel, and PowerPoint
Excellent oral and written communication
Effective interpersonal, organizational, planning, and problem-solving skills
Attention to detail and accuracy, and ability to multitask
Thorough understanding of ERP systems required
Ability to read and interpret procedure and product information manuals required

Required Education and/or Experience
Associate or technical degree, or
2-3 years of customer service experience

Work Environment
Position is an indoor office setting with moderate noise levels including voices, office equipment, and foot traffic sounds. Employees may interact with customers, sales representatives, and other internal departments.

Travel
May travel occasionally for training.

Job Summary
Provides effective customer service for internal and external customers by using knowledge of the company ERP system as well as communicating effectively with team members within the Customer Service department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Process customer orders, changes, or returns according to established department policies and procedures.
  • Performs and follows procedures for contract review.
  • Prepares quotations and applies appropriate pricing.
  • Provides timely and accurate information to customer requests for pricing, stock, order status and general information.
  • Enters part numbers, pricing and description for item master entry into ERP system.
  • Performs proactive follow-up work for customers by coordinating and expediting material to meet or exceed customer requirements.
  • Fulfills customers' rush order needs with the essential understanding of accounts receivable, shipping, or other principals' requirements and/or cut off times.
  • Understands pricing matrix for those assigned customer accounts.
  • Identifies material that can be returned for credit and independently conducts necessary research.
  • Problem solves in conjunction with outside sales to meet customer demands.
  • Works with Accounting to resolve disputed issues with sales orders.
  • Completes assigned departmental projects.
  • Other duties may be assigned.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is regularly required to:
  • Sit at desk for extended periods of time.
  • Use arms, hands, and fingers to handle, feel, open, and reach for items.
  • Listen to and talk with fellow staff and internal and external customers.
  • Occasionally crouch, crawl, kneel, and stoop
  • Be able to lift 20 pounds.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required and may change, or additional ones may be assigned at any time with or without notice.

Electro-Matic Ventures, Inc. is an Equal Employment Opportunity employer committed to maintaining an environment of non-discrimination for all persons. Policies and practices that ensure that all individuals are judged on the basis of their job performance, qualifications, and relevant job criteria are followed throughout the Company.

Electro-Matic Ventures will recruit, hire and train, promote, transfer, pay and take all other employment actions without regard to race, color, sex, gender, sexual orientation, gender identity, national origin, religion, age, height, weight, pregnancy, disability, genetic information, marital status, amnesty or and veteran status, as required by law.

We participate in E-Verify.

Last updated on Jun 27, 2024

See more

About the company

More jobs at sunsrce

Analyzing

Warren, Michigan

 · 

30+ days ago

Charlotte, North Carolina

 · 

30+ days ago

Gillette, Wyoming

 · 

30+ days ago

Harvey, Louisiana

 · 

30+ days ago

More jobs like this

Analyzing
Customer Service Representative (Dummy Job)$37k+
B
b6jdnwcpcemgg8el3r9winlpunj8hc038b1vkhowrzxn9gitznreodi38t7rirkp

Edison, New Jersey

 · 

30+ days ago

Administrative Assistant,Customer Service,Payroll clerk$36k+
A
Amerigroup ·  Health insurance provider

Miami, Florida

 · 

30+ days ago

customer service$37k+
M
Merge ·  Digital marketing agency

New Jersey

 · 

30+ days ago

Garland, Texas

 · 

30+ days ago

Twin Falls, Idaho

 · 

30+ days ago

Customer Service/Receptionist$34k+
A
Acrux ·  Marketing and Advertising Agency

Weatherford, Texas

 · 

30+ days ago

Healthcare Customer Service Representative $42k+
O
oajdnwhco5vfaff54m7yrpeb808drd06a14jnqmr5j5ax5i2lhpvdaj6dy8drfhw

West Sacramento, California

 · 

30+ days ago

Customer Service Relationship Rep$37k+
G
global-channel-management-inc

Jacksonville, Florida

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status