As a Product Operations Manager at Educative, you will be at the forefront of ensuring the efficiency and effectiveness of our product teams. You will be responsible for building a strong foundation for excellence, streamlining processes, and improving cross-functional collaboration. Your role will be crucial in driving our product strategy and ensuring that our product teams are set up to scale consistently and with minimal friction.
Key Responsibilities:
- Feature Development: Define, design, launch, and measure new features to enhance profitability and product discovery, ultimately leading to growth and an outstanding customer experience.
- Cross-Functional Collaboration: Collaborate closely with support and sales teams to enhance the customer experience and gather feedback for product improvement.
- Metrics and Communication: Define, collect, and measure key metrics to communicate the success or challenges of product initiatives to executive leadership and stakeholders.
- Tool Management: Manage the tools and software used by the product team, ensuring they are up-to-date and aligned with best practices.
- Autonomous Execution: Operate with significant autonomy to achieve both team and organizational goals, delivering results that drive the company forward.
Qualifications:
- Bachelor's degree in a relevant field (e.g., Business, Engineering, or Computer Science); a Master's degree is a plus.
- 4+ years experience in a Product Operations or related role within a technology or software development environment.
- Strong project management skills and familiarity with project management tools and methodologies.
- Excellent problem-solving abilities and a capacity to navigate complex, cross-functional environments.
- Exceptional communication and interpersonal skills to facilitate collaboration and drive projects to completion.
- Proficiency in data analysis and the ability to extract and analyze insights to guide decision-making.
- Familiarity with product development processes, Agile methodologies, and product management practices.
- Experience with relevant software tools (e.g., Jira, Trello, Asana, or similar).
- An innovative and results-driven approach to continuous process improvement.
- Strong leadership and organizational skills.
About Educative:
Educative is a hands-on learning platform for software developers of all levels. We were founded by industry veterans who understand first-hand the problems developers face staying on the cutting edge of modern technology. Educative's interactive, text-based courses are built to teach you the skills employers are looking for. We provide tools like in-browser coding environments and interview-focused assessments to help you practice as you learn.
Educative is connecting millions of developers worldwide to become a developer, grow their skills, or prepare for an interview.
Our learners rely on us to create engaging courses to get better at their job, find a better job, or experience the joy of learning. With the courses that you create, learners can maximize their success.
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Last updated on Oct 18, 2023