Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
The Senior Product Delivery Specialist will play a pivotal role in designing, building, testing, and launching conversational AI, conversational analytics, and automation solution packs using Uniphore’s multimodal AI and data platform.
This role sits within our Product team that’s responsible for industry solutions. We’re looking for candidates with prior experience implementing other conversational AI, conversational analytics, and automation solutions focusing on intelligent virtual agents, real-time agent assist/employee co-pilot, and conversational analytics across various touchpoints. This role demands a seasoned professional with experience implementing such solutions in large-scale environments, particularly in sectors like banking, insurance, telecommunications, travel, retail, and healthcare.
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
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