About Plum
Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.
Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.
Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.
JOB PURPOSE:-
- Assistant Manager- Strategic Accounts Servicing team (SAS) Team is responsible for overseeing the dedicated processing and servicing of health claims for key strategic accounts.
- The primary purpose of this role is to ensure streamlined and efficient claims management, delivering timely resolutions and exceptional service tailored to the unique needs of each client who are strategical in nature.
- By serving as a single point of contact for health claims-related inquiries and processes, the Team Manager will enhance client satisfaction, promote trust, and drive continuous improvement in service delivery.
- This role is committed to optimizing claims processing workflows, facilitating effective communication with clients, and leveraging insights to enhance the overall client experience while supporting the organization’s strategic goals.