At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Do you have a passion for IT and aspire to build your career in the IT industry? Are you someone who has strong customer service skills and thrives on delivering exceptional service?
We currently have a fantastic opportunity available for an enthusiastic Entry Level Service Desk Analyst to join our dynamic team based in Exeter. You will join us on a 6-month Fixed Term Contract, and in return, you will receive a competitive salary of £24,116 per annum (pro rata for a 6-month fixed term contract) plus a range of excellent company benefits + rewards.
About the role:
As the Entry Level Service Desk Analyst, you'll utilise your strong customer service and technical IT skills to provide exceptional first-line IT support across the Group, including Bristol Water, South West Water, and Bournemouth Water.
Reporting to the Service Desk Manager, you will be the first point of contact for IT incidents and requests, managing expectations, accurately capturing and resolving issues, with a focus on delivering outstanding service to our IT customers and colleagues.
If you’re driven, empathetic, and ready to make a real impact in the IT industry, we want to hear from you!
Closing Date: Sunday 27th October 2024
If you are looking for a new challenge, please click apply now to be considered as our Entry Level Service Desk Analyst- we look forward to receiving your application.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.