Hi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
Lightspeed is seeking for a technology-driven Implementation Consultant to play a pivotal role in deploying our innovative solutions while managing queues and optimizing customer journeys. This position is ideal for individuals who excel at utilizing ChurnZero to enhance customer interactions with minimal human interaction.
As a high tech-touch Implementation Consultant, you will be responsible for overseeing the successful implementation of Lightspeed Restaurant (K-Series) POS system for our SMB clients. This role is at the intersection of technology and customer experience, involving collaboration with cross-functional teams to deliver seamless and tailored POS solutions. If you are passionate about leveraging technology for seamless implementations and thrive in a low-human interaction environment, we encourage you to apply!
What you’ll be responsible for
Client Communication and Relationship Management: Act as the primary point of contact for clients during the implementation phase.
Technical Expertise:
Training and Documentation:
Quality Assurance:
Project Documentation:
What you’ll be bringing to the team:
Even better if you have, but not necessary:
Who you are
What’s in it for you?
Come live the Lightspeed experience...
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Last updated on May 23, 2024
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