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Market Manager (Supplier & Vendor)

tiket · 30+ days ago
Negotiable
Full-time
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Your main duties in flying with us:

  • Build and maintain strong relationships with key contacts at existing suppliers.
  • Proactively identify and onboard new suppliers to expand our product offerings and meet customer demand.
  • Negotiate contracts, rates, and allotments to secure the best possible deals and inventory access.
  • Address supplier performance issues, resolve conflicts, and ensure adherence to contractual agreements.
  • Conduct regular business reviews with suppliers to evaluate performance, identify opportunities for improvement, and foster collaboration.
  • Collaborate with suppliers to ensure accurate and up-to-date information on our platform, including availability, pricing, descriptions, images, and amenities.
  • Implement strategies to optimize inventory allocation and yield management to maximize revenue and customer satisfaction.
  • Monitor competitor activities and market trends to identify new opportunities and adjust our supplier strategy accordingly.
  • Work closely with our technology team to ensure seamless integration of supplier systems with our platform.
  • Troubleshoot technical issues and coordinate with suppliers to resolve connectivity problems.
  • Stay informed about industry best practices and technological advancements in travel technology.
  • Track key performance indicators (KPIs) related to supplier performance, such as booking conversion rates, cancellation rates, customer reviews, and revenue generation.
  • Analyze data to identify trends, opportunities, and areas for improvement in supplier relationships and product offerings.
  • Prepare regular reports and presentations on supplier performance for management.
  • Work cross-functionally with other departments, including marketing, customer service, and product development, to ensure alignment and effective communication.
  • Contribute to the development and implementation of new initiatives and strategies to enhance our overall supplier management program.

Mandatory belongings that you must prepare:

  • Bachelor's degree in tourism, hospitality, business administration, or a related field.
  • Proven experience (3+ years) in supplier management within the travel industry, preferably with an OTA or tour operator.
  • Strong understanding of the online travel landscape, including distribution channels, booking systems, and revenue management principles.
  • Excellent negotiation, communication, and interpersonal skills with the ability to build rapport with diverse stakeholders.
  • Highly organized and detail-oriented with the ability to manage multiple tasks and prioritize effectively.
  • Proficient in data analysis and reporting, with experience using relevant tools and technologies.
  • Familiarity with travel technology systems and APIs is a plus.

Last updated on Jan 24, 2025

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About the company

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30+ days ago

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