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2024 QLD - Customer Service Representative

weploy · 30+ days ago
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Benefits of Weploy:

  • Work from home opportunities, some hybrid, across the Brisbane area
  • Above award hourly rates of $34.48 an hour + super 
  • Asap starts for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
  • Progress with some of Australia's leading brands!
     

Your Next Role:

  • Call centre opportunities starting asap ranging from 4-6 months, 6 months + and often extensions or permanency thereafter 
  • Mon-Fri 9-5pm (consistent full time hours of 37.5 each week)
  • Handling a large volume of inbound queries through calling, emails and chats within various sectors. On average, taking up to 50-60 calls per day.
  • As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
  • Detailed training programmes in place to get you set up in your role!
  • Supportive and bubbly team environments

What you Need:

  • Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
  • Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
  • Confidence working with numbers and maths
  • Can do attitude and resilience
  • Exceptional communication skills both verbally and written
  • Proven professional references from previous employers 

What Next?

Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀

Last updated on Dec 12, 2023

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