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ServiceNow Developer

7884 · 10 days ago
Negotiable
Full-time
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Title: ServiceNow Developer
Location: Overland Park, KS (HYBRID)
Job Type: Full Time
Work Status: US Citizen
Salary: Depending on Experience (DOE)
Benefits: Health, Dental, 401k, Etc.

Job Summary

The ServiceNow Developer plays a key part in configuring, customizing, and extending the ServiceNow platform to meet the ever-evolving needs of our business. You will collaborate closely with various departments to understand their challenges and develop innovative solutions that streamline workflows and improve efficiency.

RESPONSIBILITIES AND DUTIES:

  • Design, develop, and implement custom applications and workflows on the ServiceNow platform.
  • Collaborate with business stakeholders to gather requirements, translate them into technical specifications, and ensure solutions align with business needs.
  • Configure and customize existing ServiceNow modules to optimize functionality.
  • Integrate ServiceNow with third-party applications to create a unified IT ecosystem.
  • Develop and maintain high-quality, secure, and well-documented code.
  • Conduct thorough testing to ensure the functionality and performance of ServiceNow applications.
  • Troubleshoot and resolve technical issues related to the ServiceNow platform. Perform upkeep on existing solutions (e.g. business rules, UI policies, client scripts, ACLs, workflows, dashboard & reporting, data imports, service catalog development, etc.)
  • Stay up to date on the latest ServiceNow features and functionalities.
  • Provide training and support to end-users on ServiceNow applications.

BASIC QUALIFICATIONS

  • Proven experience as a ServiceNow developer (minimum 5 years)
  • Strong understanding of the ServiceNow platform, including ServiceNow Development Studio and scripting languages (GlideScript, UI Script)
  • Experience with ServiceNow modules (e.g., Incident Management, Change Management, Problem Management)
  • Experience with Service Catalog
  • Experience with web development technologies (e.g., HTML, CSS, JavaScript)
  • Integration Hub
  • Rest API
  • Excellent problem-solving and analytical skills
  • Strong communication and collaboration skills
  • Ability to work independently and as part of a team.
  • A passion for continuous learning and staying up to date with the latest ServiceNow advancements

 

PREFERRED QUALIFICATIONS

  • Experience with other ServiceNow modules such as Customer Experience, ITOM, CMDB, Security Operations, Customer Service Management
  • ITIL v3/v4 certification
  • Certified ServiceNow Administrator

KNOWLEDGE, SKILLS AND ABILITIES 

  • Exhibit excellent interpersonal skills with all levels of the organization
  • Use organizational skills to determine prioritization and appropriate multitasking
  • Focus on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses
  • Perform necessary and timely follow-up, escalating appropriately if necessary
  • Excellent writing skills for generating clear, concise release notes and documentation
  • Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization
  • Ability to work independently, with supervision, on a project of varying complexity
  • Actively invests in growing yourself and others to build the talent and capabilities required for sustained success. Provide training and mentorship for lower level team members.

 

Last updated on Jul 5, 2024

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