Customer Success Manager
To ensure we truly support our partners and customers we need to dedicate our effort to helping them understand the full benefits of Treatwell’s products and services.
Therefore, the Customer Success Manager at Treatwell is an essential part of our partner and customer success. This position is an excellent opportunity for a client-oriented and goals-driven individual who is passionate about digitising the hair and beauty industry.
Answering chats and emails as a Customer Success Manager you will be an expert on all things Treatwell. You'll be confident in supporting and answering a range of questions, from how to use and adopt our salon software, through to experiencing a disappointing treatment. You’re highly efficient and able to manage multiple tasks at once, while still maintaining a positive attitude and friendly service in every interaction you have.
This is a full-time hybrid role working in an international environment for at least 3 days from our lovely Vilnius office. Working hours for this position will be Monday to Friday from 9:00 AM to 6:00 PM.
You will be responsible for:
About You:
About Treatwell
Hi, we’re Treatwell. Nice to meet you.
We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. And….breathe.
But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.
If this excites you, we might just have the role for you.
We’ll treat you with:
Equal Opportunities
Treatwell is an ‘Open to All’ employer and warmly welcomes everybody to the team. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.
•Last updated on Aug 20, 2024
London, England
·30+ days ago
Rotterdam, South Holland
·30+ days ago
Remote
·30+ days ago
Kifisia
·30+ days ago
Amsterdam, North Holland
·30+ days ago
Vilnius, Vilnius County
·30+ days ago
Vilnius, Vilnius County
·30+ days ago
Vilnius, Vilnius County
·30+ days ago
Vilnius, Vilnius County
·30+ days ago
Vilnius, Vilnius County
·30+ days ago
Vilnius, Vilnius County
·30+ days ago
Remote
·30+ days ago
Vilnius, Vilnius County
·30+ days ago
Vilnius, Vilnius County
·30+ days ago
Vilnius, Vilnius County
·30+ days ago