About LINE MAN Wongnai
LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
What you’ll Do:
- Develop and refine KPIs to assess and optimise merchant operations performance.
- Utilise data insights to drive continuous improvement initiatives.
- Lead cross-functional teams to ensure seamless execution of order fulfilment and resolve operational challenges promptly.
- Foster a collaborative environment to streamline processes and enhance operational efficiency.
- Identify opportunities for automation, system enhancements, and best practice adoption to streamline merchant operations.
- Implement efficient workflows to improve operational effectiveness and scalability.
- Apply advanced analytical techniques to analyse data, generate insights, and support strategic decision-making.
- Develop automated reporting mechanisms to provide real-time insights into operational performance.
- Translate complex data analyses into clear, actionable insights and recommendations for senior management, driving strategic initiatives to optimise operational efficiency and enhance business performance.
What you’ll Need:
- 4+ years of experience in consulting, operations, strategy, or analytics.
- Strong analytical skills with proficiency in MS Excel.
- Excellent communication and collaboration skills across cross-functional teams.
- Proven track record of leading cross-functional teams and driving complex projects to successful completion.
- Demonstrated ability to drive process improvement initiatives to completion.
- Demonstrates resilience, adaptability, and a can-do attitude in a fast-paced environment.
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Last updated on Jul 31, 2024