Clinical Care Coordinator (Bilingual in Spanish required)

What You’ll Be Doing
You will provide home-based services to families who have members coping with physical, emotional, socioeconomic, and/or social difficulties. The Clinical Care Coordinator works with a licensed clinician to identify family needs and implement appropriate therapeutic interventions and community services in order to promote and maintain the family’s wellbeing. You will also coordinate with a Community Health Worker (CHW) to collaborate on providing additional family support to best meet the families’ needs.

Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
•    Utilize an in-home strengths-based model to provide a wide range of assistance and resources to families working to avoid a child’s removal from the home, or in the process of reunifying a child back to the family. 
•    Complete interviews with clients assessing their situations, needs, and goals to determine the services required; connect families with resources throughout the state.
•    Implement individualized service plans developed by the families and the FSP team; examples include goals of connecting families to resources for basic needs and supporting improvement of communication and bonding among family members. 
•    Consult with parents, teachers, doctors, and other individuals involved with the family to develop and implement a team plan to address the family’s identified needs.
•    Provide training and support to parents and caregivers (i.e., assists caregivers in development of formal and informal support systems, help provide parenting education appropriate to the developmental level of the family members, assist caregivers in navigating the housing system, etc.). 
•    Provide support and guidance to individuals and families managing crises, and be part of an on-call crisis support phone rotation 
•    Engage with families who provide kinship/foster care support to youth involved in the child welfare system.
•    Write progress notes in the Electronic Health Record (EHR) system in accordance with expected requirements and due dates. 

Who You Are
Requirements, Skills & Abilities:
•    Bachelor’s degree in social work of related field required.
•    Minimum 1 year experience in a similar role required. 
•    Experience working in child welfare, parent education, or home-based services required; knowledge of child and adolescent development, family dynamics, substance abuse, and/or crisis intervention preferred.
•    Strong organizational, critical thinking and time-management skills.
•    Basic computer skills required; knowledge of Microsoft Office 365.
•    Ability to communicate and effectively interact with a diverse population.
•    Collaboration and teamwork. 
•    Must have a valid driver’s license, proof of auto insurance and car registration. 
•    Must authorize Child & Family to complete a motor vehicle records check. 
•    The ideal candidate will be required to meet all background checks and medical clearances required for the position. 

Physical Requirements
Direct Service Staff (Travel as part of position):
This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues. 

Travel Requirements
Statewide travel required.


Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
•    Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
•    Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
•    Demonstrate the ability to successfully deliver culturally responsive services.

Affirmative Action 
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve. 

Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
•    Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races. 
•    Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experiences by marginalized communities such as BIPOC, people with disabilities LGBTQ+ communities and others. 
o    Demonstrate the ability to successfully deliver culturally responsive services.
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Last updated on Dec 2, 2024