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Invoicing Agent

tjjdnw3gpkwlpmq7qttmi8vox1rmzd09da8sjkc0z5wc5kgw7eewbu75l4yg3o0d · 30+ days ago

Gurgaon, HR, IN

Negotiable

Full-time

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Description:
Location: Gurgaon
Exp: 2 Years

Area of Responsibility:

BackOffice activity to cover invoicing and billing queries
Ensure that invoicing is processed accurately and to expected timelines
Ensure that the SLA on billing query resolution is achieved and maintained
Liaise with tech support for error resolution & system improvement
Handle customer queries through emails

Activity Invoicing

Ensure all travel tickets are invoiced daily
Undertake manual invoicing & credit notes where required
Perform billing administration tasks where required
Maintain and ensure the accuracy of customer invoicing
With assistance from the setup team identify, investigate, and resolve any issues around customer parameters preventing invoicing
Decrease the turn-around-time taken to render invoices to customers through process improvements
Raise, highlight Invoicing bugs, issues with tech support for error resolution & system improvement
Handle customer queries through emails

Skills/Experience:

Ability and diligence to follow processes through to conclusion
Strong time management skills
Ability to organize and prioritize effectively
Strong integrity
MS office Proficiency
Travel industry experience preferable

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Last updated on Jul 19, 2023

About the company

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