- Position: Core Network Admin (DDI)
- Location: Plano, TX (Hybrid)
- Duration: Long term
Core Network (DDI):
- Duties and Requirements:
- - Review change request forms submitted by customers to validate accuracy and identify issues with implementation.
- - Collaborate with requestors to refine request forms, when required.
- - Test change requests in lab, when required.
- - Implement and validate changes in production.
- - Provide technical information in support of customer service requests.
- - Respond, investigate, and troubleshoot monitoring alerts and customer raised incidents.
- - Troubleshoot DNS, DHCP, IPAM, and NTP related configuration and service issues.
- - Plan, test in lab, and implement patches in production for DNS, DHCP, IPAM, and NTP infrastructure.
- - Generate monthly customer facing operational reports.
- - Train and lead future teammates, when required.
- - Make recommendations for process and technical improvements.
- - Work closely and effectively with customers, partners, vendors, and team members to provide exceptional customer service.
Education and Experience:
- - network, systems administration, and DDI Experience.
- - Strong communication skills – written and verbal.
- - Strong technical documentation skills (Visio, PowerPoint, etc).
- - Expertise with Linux.
- - Expertise with ISC BIND.
- - Expertise with ISC DHCP.
- - Experience with Active Directory and Microsoft DNS & DHCP.
- - Recent and strong background with BlueCat.
- Ideally BlueCat certified.
- - Working to strong background with Infoblox and Diamond IP.
- Ideally Infoblox and/or Diamond IP certified.
Why should you apply for this role?
Brillio partners with clients on all parts of their cloud journey right from decision-making to deployment, helping modernize and migrate existing infrastructure into secure, multi-cloud environments, seamlessly
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Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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