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Change_Manager_L2_L3_India

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Full-time
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  • Bachelor's degree in information technology, engineering, or a related field.
  • At least three to eight years of experience working in IT service management, or a similar role.
  • Strong knowledge of IT service management software including ITIL and ITSM.
  • Good understanding of general datacenter technologies.
  • Experience working with IT systems and software such as Service Now, SolarWinds, ICINGA, and Nagios XI.
  • Deep understanding of one of more areas of Datacenter operations – Compute, Virtualization, Storage, Network, Backup, Database, Middleware, AD/IAM, Tools, Application operations.
  • Excellent managerial skills and ability to collaborate with team members.
  • Ability to analyze a high volume of technical data and work in a fast-paced environment.
  • Strong problem solving, analytical, and time management skills.
  • Knowledge of capacity management process, supplier management, user communication & updates, configuration management.

Last updated on Jun 17, 2022

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