Relationship Assistant (Fukien-Speaking) - Binondo

About Security Bank

We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

 

The Role

As a Relationship Assistant, you are responsible to assist the Relationship Manager (RM) in maintaining accounts and coordinating with the operating units of the Bank for the efficient implementation of loan facilities/accounts in the RM's assigned portfolio/or newly marketed account.

How you will contribute

• Adapts to market conditions that affect the Bank's day-to-day transactions by learning the current situation in the banking system to avoid any unforeseen issues raised by clients.
• Relays important information to clients (i.e., interest rates) based on existing Bank policies to ensure smooth transaction flow.
• professionally handles client complaints to maintain a good business relationship with the Bank.
• Explains bank products in a manner that will entice prospective and existing clients to choose Security Bank as their main bank.
• Assists the Relationship Manager to ensure that the requirements & documents are complete so deficiencies are resolved immediately.
• Oversees completeness of documentary requirements before any loan availments, renewals, and extensions using a comprehensive checklist to protect the Bank's interest.

What we’re looking for

• Bachelor’s Degree in the field of Marketing or any related course
• Can speak at least conversational Fukien/Hokkien
• At least 6 months of relevant banking experience is an advantage
• Knowledgeable in financial analysis and accounting systems
• Ability to work under pressure and maximize results given minimal resources
• Good communication and presentation skills
• Excellent organization and time management skills

Fresh graduates are welcome to apply!

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Last updated on Oct 24, 2023